Leo Carrillo
Norwalk,California
Summary
Dynamic plumbing professional with extensive experience as Owner of Impexable Plumbing Solutions LLC, excelling in marketing strategy development and customer service excellence. Proven track record in regulatory compliance oversight and contract negotiation, driving customer loyalty and satisfaction while managing project expenses effectively. Committed to delivering high-quality plumbing solutions and fostering collaborative team environments.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Owner
Impexable Plumbing Solutions LLC
Bellflower, California
02.2024 - Current
- Developed marketing strategies to promote plumbing services locally.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Created marketing campaigns to promote products and services.
- Coordinated special events such as product launches or promotional campaigns.
- Developed strategies for increasing customer loyalty and satisfaction.
- Provided leadership and guidance to employees while fostering a collaborative environment.
- Maintained a comprehensive knowledge of industry developments and competitive landscape.
Plumbing Technician
Anderson Plumbing
La Verne, California
11.2023 - 01.2024
- Installed plumbing systems in residential and commercial buildings.
- Diagnosed plumbing issues and implemented effective repair solutions.
- Maintained tools and equipment to ensure optimal performance.
- Provided excellent customer service during service calls and consultations.
- Conducted routine inspections of plumbing systems for preventative maintenance.
- Advised clients on plumbing upgrades and best practices for maintenance.
- Ensured compliance with local plumbing codes and safety regulations.
- Repaired or replaced defective equipment parts using hand tools and power tools.
- Connected pipes using couplings, clamps, screws.
- Assembled fittings such as elbows, tees, unions, flanges.
- Removed old pipes during remodeling projects while ensuring minimum disruption to customers' operations.
- Installed gas and water pipes to connect fixtures, appliances, and equipment.
- Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
- Provided technical advice to customers on best practices for maintaining plumbing systems.
- Determined the cause of plumbing problems through visual inspections or use of diagnostic tests.
- Estimated time and material costs to include in project plans.
Plumbing Technician
Coastline Environmental Solutions LLC
Signal Hill, California
03.2023 - 10.2023
- Installed plumbing systems in residential and commercial buildings.
- Diagnosed plumbing issues and implemented effective repair solutions.
- Collaborated with team members to complete projects efficiently.
- Provided excellent customer service during service calls and consultations.
- Advised clients on plumbing upgrades and best practices for maintenance.
- Ensured compliance with local plumbing codes and safety regulations.
- Repaired or replaced defective equipment parts using hand tools and power tools.
- Maintained plumbing systems by performing routine maintenance tasks such as replacing washers, repairing leaks, unclogging drains, and checking faucets for proper operation.
- Responded promptly to emergency calls regarding broken and leaking pipelines.
- Kept records of work performed, including materials used and labor costs.
- Welded pipes together when necessary.
Lead Plumber
Cal Customs Inc.
Los Alamitos, California
03.2022 - 02.2023
- Inspected plumbing systems for leaks, blockages, and compliance with regulations.
- Collaborated with contractors to plan plumbing layouts for new constructions.
- Conducted maintenance and repairs on various plumbing systems and fixtures.
- Developed schedules for service calls to optimize team productivity.
- Maintained inventory of plumbing supplies and equipment for ongoing projects.
- Monitored inventory levels of supplies needed for daily operations and placed orders when necessary.
- Worked with engineers to develop plans for new construction projects involving plumbing installation.
- Scheduled and coordinated plumbing repairs with other trades personnel when necessary.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Journeyman Plumber
Villara Construction
McClellan Park, California
03.2021 - 02.2022
- Installed plumbing systems in residential and commercial properties for Villara Construction.
- Maintained and repaired plumbing fixtures, ensuring optimal functionality and safety.
- Collaborated with construction teams to integrate plumbing into building designs effectively.
- Assisted in training apprentices on plumbing techniques and best practices at job sites.
- Installed valves, hangars, supports and flanges inside piping systems.
- Cut openings in walls to access existing plumbing lines for repair or replacement.
- Assisted in training apprentices in proper installation methods and safety procedures.
- Replaced worn or broken fixtures with new ones.
- Ensured compliance with all applicable laws and regulations related to plumbing work.
- Maintained a clean worksite during installations by utilizing drop cloths and vacuuming debris from the area.
- Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Studied building plans and other materials to determine work aids required and proper installation sequences.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
Education
Graduate Certificate - Plumber/Plumbing Codes
Harbor Occupational Center
Wilmington/San Pedro, CA.01-2007
High School Diploma -
La Sierra High School
Riverside, CA06-2000
Skills
- Marketing strategy development
- Customer service excellence
- Regulatory compliance oversight
- Expense management
- Contract negotiation skills
Certification
Competency in Plumber/Plumbing Codes-2007 Certificate
Accomplishments
Proper Soldering Techniques and Fire Prevention Training-2002
Timeline
Owner
Impexable Plumbing Solutions LLC
02.2024 - Current
Plumbing Technician
Anderson Plumbing
11.2023 - 01.2024
Plumbing Technician
Coastline Environmental Solutions LLC
03.2023 - 10.2023
Lead Plumber
Cal Customs Inc.
03.2022 - 02.2023
Journeyman Plumber
Villara Construction
03.2021 - 02.2022
Graduate Certificate - Plumber/Plumbing Codes
Harbor Occupational Center
High School Diploma -
La Sierra High School