LEO Gutierrez
Twin Falls,ID
Summary
Customer Service professional with proven leadership and interpersonal skills. Committed to delivering exceptional support and collaborating effectively with teams. Excels in problem-solving and prioritizing tasks to drive team success and enhance customer satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Store Manager
WinCo Foods
Twin Falls, Idaho
05.2026 - Current
- Supervised daily store operations and reinforced WinCo Foods service standards.
- Guided team members through store policies, tasks, and operational priorities.
- Coordinated department schedules and supported coverage for peak grocery traffic.
- Monitored inventory levels and directed restocking across store aisles.
- Supported shrink control through audits, code checks, and loss prevention.
(MA) Manager Apprentice
Winco Foods
Twin Falls, ID
05.2025 - 05.2026
- Managed daily grocery store operations to enhance workflow efficiency and improve customer satisfaction.
- Collaborated with department managers to align strategies for achieving store objectives.
- Coordinated deliveries and restocking to ensure merchandise availability for customer purchases.
- Completed routine inventory checks and ordered new stock to maintain proper levels.
- Followed industry regulations and company policies.
General Merchandiser Manager in Training
Winco Foods
Twin Falls, ID
09.2024 - 05.2025
- Coordinated seasonal merchandise transitions, enhancing customer engagement through updated displays and signage.
- Managed inventory levels, optimizing product orders to ensure stock availability.
- Collaborated with other managers to develop cross-departmental strategies for growth and success.
- Minimized resource waste and inefficiencies, contributing to effective budget control.
Winco meat cutter
Winco Foods
twin falls, Idaho
12.2021 - 08.2024
- Customized meat cuts based on specific customer requests, enhancing service at butcher counter.
- Conducted regular cleaning and sanitation to ensure compliance with food safety standards, preventing cross-contamination.
- Monitored current ads, holidays, and events to effectively promote customer specials.
Meat clerk
Winco Foods
twin falls, Idaho
07.2021 - 12.2021
- Weighed and wrapped beef, chicken, and other meat products for customer purchase, ensuring quality service.
- Minimized spoilage by rotating products during each restock.
- Maintained clean, fresh meat display cases through consistent sanitizing.
Cart Attendant
Winco Foods
twin falls, Idaho
11.2019 - 07.2021
- Returned carts to storage at end of shift, ensuring tidy and organized environment.
- Maintained cleanliness of carts through regular cleaning routines. and organized through regular attention to housekeeping demands.
- Connected electrical equipment to power sources and tested before use.
Education
High School -
JEROME HIGH SCHOOL
Jerome, ID05-2020
Skills
- Operations Support
- Customer Service
- Equipment Troubleshooting
- Production Scheduling
- Training support
- Inventory control
- Merchandising displays
- Community Engagement
- Decision-Making
- Team Leadership
Certification
- Forklift Certification
Timeline
Assistant Store Manager
WinCo Foods
05.2026 - Current
(MA) Manager Apprentice
Winco Foods
05.2025 - 05.2026
General Merchandiser Manager in Training
Winco Foods
09.2024 - 05.2025
Winco meat cutter
Winco Foods
12.2021 - 08.2024
Meat clerk
Winco Foods
07.2021 - 12.2021
Cart Attendant
Winco Foods
11.2019 - 07.2021
High School -
JEROME HIGH SCHOOL