Ciera Duran
CORONA,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Store Manager
Starbucks
Corona, California
09.2022 - Current
- Managed day-to-day store operations, ensuring high standards in customer service, inventory management, and staff scheduling.
- Managed inventory levels and coordinated stock replenishment procedures.
- Ensured compliance with financial policies through oversight of cash handling procedures.
- Trained and mentored new baristas in customer service and product knowledge.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Handled scheduling for store shifts to achieve adequate staffing.
- Conducted team meetings to align on goals and improve employee performance.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Office Assistant
Optima Asset Management Services
Newport Beach, California
04.2020 - 07.2022
- Managed daily office communications and coordinated schedules for team members.
- Coordinated schedules and scheduled meetings for team members to optimize collaboration.
- Assisted in preparing reports and presentations for client meetings.
- Organized filing systems for client documents and correspondence to ensure quick retrieval.
- Maintained filing systems to ensure easy access to important information.
- Executed data entry tasks into various computer systems with a focus on accuracy and efficiency.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ 08.2022 - 05.2026
Skills
- Customer service
- Team building
- Project management
- Marketing analysis
- Leadership development
- Business development
- Relationship building and management
- Marketing and promotions
- Operations
- Microsoft Office
- Social media digital marketing
- Social media
- Planning events
- Operations support
- Developing campaigns
- Content creation
- Market research, forecasting, and analysis
- Google analytics
Certification
- GA4 Certified
Timeline
Assistant Store Manager
Starbucks
09.2022 - Current
Bachelor of Arts - Business Administration
Arizona State University
08.2022 - 05.2026
Office Assistant
Optima Asset Management Services
04.2020 - 07.2022