- Sustainable Tech Innovations
- Artificial Intelligence (AI) and Machine Learning
- Rock Climbing
- Music
- Avid Reader
Leo Hong Johnson
Laboratory Technician
Berkeley,CA
Summary
Experienced with diagnosing and resolving technical problems to optimize system performance. Utilizes network management and hardware maintenance skills to ensure seamless operations. Knowledge of providing efficient support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Laboratory Technician
UC Berkeley School of Law
12.2025 - Current
- Deliver technical support to law students and faculty, diagnosing and resolving approximately 30 hardware, software, and connectivity issues per day to ensure uninterrupted access to legal research resources.
- Maintain operational readiness of library printing and scanning infrastructure through preventive maintenance, troubleshooting hardware malfunctions, and coordinating repairs to minimize patron service disruptions.
Host
Balloon Museum
06.2025 - 08.2025
- Managed logistics and timing to ensure that there were no bottlenecks in the museum, which saw over 10,000 guests each day.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Gardener
Enterprise For Youth
06.2024 - 09.2024
- Executed complex tasks by dividing labor in an efficient and streamlined manner.
- Coordinated with fellow team members to complete large-scale landscaping projects within tight deadlines.
Gateway Program Instructor
Movement Gyms
05.2023 - 02.2024
- Enhanced client satisfaction by providing personalized rock climbing instruction tailored to individual needs and goals.
- Enhanced team dynamics among fellow instructors by participating in professional development workshops and sharing best practices within the team.
- Facilitated positive experiences for first-time climbers by patiently guiding them through basic techniques while prioritizing safety measures at all times.
Education
Bachelor of Arts - Mathematics
University of California, Berkeley
05.2001 -
Bachelor of Arts - English
University of California, Berkeley
05.2001 -
Skills
Analytical problem-solving
Collaborative teamwork
Critical analysis
Decision-making
Best practices implementation
Client relationships
Persuasive communication
Process optimization
Community networking
Interests
Timeline
Laboratory Technician
UC Berkeley School of Law
12.2025 - Current
Host
Balloon Museum
06.2025 - 08.2025
Gardener
Enterprise For Youth
06.2024 - 09.2024
Gateway Program Instructor
Movement Gyms
05.2023 - 02.2024
Bachelor of Arts - Mathematics
University of California, Berkeley
05.2001 -
Bachelor of Arts - English
University of California, Berkeley
05.2001 -