Summary
Highly adaptable team member with a track record of delivering quick and effective performance. Demonstrates the ability to safely lift over 50 pounds. Known for being organized and dependable, excelling at managing multiple priorities with a positive attitude. A reliable and experienced worker who consistently completes projects on time. Possesses extensive knowledge in following instructions and adhering to safety protocols. Thrives in fast-paced and crowded retail environments while maintaining a professional attitude.
Overview
5
5
years of professional experience
Work History
Associate 1
Original Marketplace LLC Mesa
05.2022 - 12.2023
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Established strong relationships with suppliers to ensure timely deliveries of fresh ingredients and maintain optimal inventory levels.
- Resolved customer concerns promptly and professionally, ensuring continued patronage and loyalty to the brand.
- Monitored customer feedback to improve barista performance and customer service.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Received recognition for exceptional customer service skills, contributing to an overall increase in positive online reviews for the coffee shop.
- Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Assisted in inventory management, accurately tracking and reordering supplies as needed.
- Promoted seasonal specials or new menu offerings to drive interest and increase revenue generation.
Laborer Worker
Muscle Movers
08.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked alongside team to accomplish work goals according to schedule.
- Arrange furniture and other items unto trucks for moving.
- Optimized workflow efficiency by anticipating needs for upcoming tasks, preparing necessary materials in advance whenever possible.
Warehouse Worker
Amazon Fulfillment (Amazon.com)
08.2020 - 02.2021
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Consistently lifted materials weighing as much 50 pounds.
- Used pallet jacks and to load and unload freight from trailers.
- Reduced order processing time with accurate picking, packing, and shipping of products to customers.
Cashier/Sales Associate
Popeye's Restaurants
03.2019 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Expedited service during peak hours by coordinating with fellow cooks on timing of dish completion.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Education
05.2019
Skills
- Picking and Packing
- Self-Motivated and Disciplined
- Heavy Lifting
- Attention to Detail
- Patience and Empathy
- Cash Handling
- Customer Assistant
- 60-90 WPM
- Hand-Eye Coordination
- Asphalt Patching & Paving
- Problem-Solving
- Team Player
Soccer, Basketball player.
Sports Experience:
- Soccer Team Captain: Led high school soccer team, demonstrating leadership and teamwork skills in competitive environments.
- Basketball Club Player: Played for various club teams, honing skills in coordination, strategy, and collaboration.
- Basketball Team Manager: Managed high school's female basketball team, contributing to the team's success as regional champions.
Languages
Hausa
Native or Bilingual
Timeline
Associate 1 - Original Marketplace LLC Mesa
05.2022 - 12.2023
Laborer Worker - Muscle Movers
08.2021 - 08.2021
Warehouse Worker - Amazon Fulfillment (Amazon.com)
08.2020 - 02.2021
Cashier/Sales Associate - Popeye's Restaurants
03.2019 - 07.2019
Largo High school - ,
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