Teah Kendall
Caledonia,MI
Summary
Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills. Safety-oriented puller knowledgeable about proper handling of heavy machinery, including pallet jacks, cherry pickers and forklifts. Works well independently and as part of a team. Skilled packer/puller with experience in warehouse/appliance parts industry. Familiar with fedex and ups shipping programs. Authorized to work in the US for any employer.
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
5
5
years of professional experience
Work History
Deli Clerk
Meijer
Grand Rapids, US
04.2015 - 07.2015
- Maintained proper signage and pricing information for displays, cases and counters
- Responded to telephone inquiries regarding available products and services
- Checked the refrigerated and frozen cases and restocked them when product levels were low
- Kept work areas clean, neat and sanitized according to requirements
- Maintained calm and professional demeanor in all situations
- Provided exceptional customer service to all guests, even in peak business periods
- Took special orders for event catering and party trays
- Received payment via cash, check, card or mobile payment and processed accurately
- Opened new inventory and rotated stock by dates to maintain freshness
- Ensured that refrigerated and frozen items were properly stored at the correct temperatures to comply with food safety rules
- Listened to customer needs and suggested additional menu items as appropriate
- Prepared orders according to customer preferences
- Maintain proper temperature and humidity levels for meat products
- Maintained stockroom and warehouse
- Weighed and labeled products
- Removed discontinued, old and slow-moving items from shelves
- Ensured compliance with relevant regulatory employment rules and standards
- Monitored temperature of cases, shelves and storage areas and reported failures to the manager
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
- Processed monetary transactions with cash, checks, gift certificates, travelers' checks, food stamps, coupons and store credit
- Adhered to safe work practices
- Uphold standards of cleanliness, food handling and safety
- Set up advertising signs and displays on shelves, counters and tables
- Updated daily logs, computer tracking systems and other relevant documentation
- Delivered quality service by providing a warm and welcoming environment
- Weighed, packaged and labeled meat and seafood products, following proper dating procedures
- Stocked and maintained cleanliness of stations
- Ensured meats were properly cut in a timely manner
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Kept cases and shelves clean and well stocked
- Prepared, cut, weighed and wrapped deli meats and cheeses
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Maintained records such as inventory levels or sales figures.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Greeted customers in a friendly and professional manner.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Adhered to health and safety standards while preparing food.
- Sliced meats and cheeses and weighed deli items for customers.
- Maintained safe food handling practices to prevent germ spread.
Cashier
Burger King Corporation
Grand Rapids, US
01.2017 - 04.2017
- Checked drawer to ensure adequate cash and coin for transactions
- Engaged customers warmly and provided immediate and dedicated assistance
- Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions
- Created and maintained cash reports at end of each shift
- Stocked and maintained inventory levels according to store policies
- Kept checkout areas clean and neat to maintain a professional appeal
- Processed payments by check, cash, debit and credit and maintained accurate drawers
- Welcomed and greeted customers daily
- Responded to customer questions and requests in a prompt and efficient manner
- Engaged with customers in a sincere and friendly manner
- Built relationships with customers to increase likelihood of repeat business
Picker/Packer/Shipper
1st Source Servall Appliance Parts
Byron Center, US
05.2017 - 03.2018
- Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements
- Estimated weights, heights and centers of balance to make precise placements
- Achieved a 98% on-time shipment rate
- Picked products for specific routes according to pick sheets
Cashier/Sales Associate
Marathon Gas Station
Caledonia, US
06.2019 - 09.2019
- Customer service swept mopped stocked made food dusted dishes
- Assisted customers over the phone regarding store operations, product information and order placement.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customer inquiries regarding store policies and procedures.
- Welcomed customers, offering assistance to help find store items.
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered phone calls to assist customers with questions and orders.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Discounted purchases by scanning and redeeming coupons.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained work area and kept cash drawer organized.
- Collected payments and provided accurate change.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Stocked shelves with merchandise when needed.
- Learned roles of other departments to provide coverage and keep store operational.
- Ensured compliance with all safety regulations within the store environment.
- Used suggestive selling techniques to promote add-on sales.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Counted and balanced cashier drawers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Checked personal identifications during alcohol and tobacco sales.
Cashier/associate
Speedway
Caledonia, US
11.2019 - 01.2020
- Customer service swept mopped stocked made food dusted dishes
Packer/sorter
Amazon
Caledonia, US
02.2020 - 06.2020
- Handle and ship items
- Sort items from bins for orders
- Cleaning stations
- Run software
- Computer skills
Skills
- TIME MANAGEMENT
- OPERATIONS
- FULFILLMENT
- MANUFACTURING OPERATION
- FAST LEARNER
- Picking Packing
- Packing
- Picker Packer
- Shipping
- Warehouse Associate
- Shipping Receiving
- Picking
- General Laborer
- General Labor
- Stockroom
- Microsoft Office
- Warehouse distribution
- Returns processing
- Drawer balancing
- Product restocking
- Refunds and exchanges
- Empathy and patience
- Daily reporting
- Cash drawer balancing
- Data entry
- Liquor regulations and compliance
- Transaction handling
- Training and onboarding
- Work ethic and integrity
- Exchanges processing
- ID verification
- Written and verbal communication
- Payment posting
- Decision making aptitude
- Dependability and reliability
- Reports and documents
- Complaint resolution
- Time management skills
- Credit and cash transactions
- Promotions and discounts
- Inventory management
- Basic math
- Merchandise exchange
- Loyalty program promotion
- Ordering and stocking
- Cash handling expertise
- Cash register operation
- Inventory control
- Multitasking and organization
- Fraud prevention awareness
- Point of sale operation
- Team collaboration
- Order taking
- Payment collection
- POS systems
- POS system operations
- Receipt handling
- Money handling
- Point-of-sale system operation
- Patience and empathy
- Product recommendations
- Order verification
- Attention to detail
- Product knowledge
- Sales techniques mastery
- Customer service excellence
- Cash handling and management
- Merchandise restocking
- Report preparation
- Gift card handling
- Currency counting
- Point of sale proficiency
- Staff mentoring
- Liquor law compliance
- Clear communication
- Guest inquiries
- Expense tracking
- Organizational growth
- Retail merchandising
- Purchase assistance
- Customer relations
- Customer service
- Cleaning and sanitizing
- Cash management
- Issue resolution
- Customer assistance
- Visual merchandising
- Records maintenance
- Sales expertise
- Point-of-sale system
- Cash handling
- Payment processing
- Loss prevention
- Complex Problem-solving
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Packer/sorter
Amazon
02.2020 - 06.2020
Cashier/associate
Speedway
11.2019 - 01.2020
Cashier/Sales Associate
Marathon Gas Station
06.2019 - 09.2019
Picker/Packer/Shipper
1st Source Servall Appliance Parts
05.2017 - 03.2018
Cashier
Burger King Corporation
01.2017 - 04.2017
Deli Clerk
Meijer
04.2015 - 07.2015