Leo Maddalena
Omaha,NE
Summary
Enterprise Epic Analyst & Consultant with 13 years of experience leading multi-site Epic implementations, upgrades, and optimizations. Certified in ASAP, Orders, and Cogito, with a proven record of improving clinical workflow efficiency, documentation compliance, and patient safety. Experienced in mentoring junior analysts, leading governance committees, and managing multi-vendor integrations. Adept at rapidly assessing client environments, designing strategic Epic solutions, and delivering measurable operational impact in consulting and hospital settings.
Overview
30
30
years of professional experience
Work History
Senior Applications Analyst
Nebraska Medicine
Omaha, NE
09.1996 - Current
- Serve as enterprise application lead supporting 6 Emergency Departments, driving EHR optimization strategy, governance alignment, and patient safety initiatives.
- Lead Epic upgrades and releases, including impact analysis, build remediation, testing coordination, and post-go-live stabilization across multi-site environments.
- Mentor and develop junior analysts, improving team build quality, documentation standards, and escalation management.
- Spearhead multi-site documentation redesign initiatives, reducing physician note time by 21% and RN audit time by 60%+, improving throughput and compliance.
- Provide advanced Tier 2/3 support with 98.6% SLA performance, conducting root cause analysis and workflow refinement.
- Lead third-party system integrations (MS Copilot, EMSCharts, Qpath), ensuring interoperability, regulatory alignment, and on-time delivery.
- Collaborate with cross-functional stakeholders and executive leadership to design scalable solutions, technical specifications, and operational improvements.
Education
Master of Science - Information Technology
Creighton University
Omaha, NE05-2012
Skills
Enterprise EHR & Epic Consulting Expertise
Epic ASAP Orders Cogito (Certified) Clinical Decision Support (BPA, Rules, Alerts) Order Set Governance Advanced Workflow Configuration SmartTools Upgrade Planning & Execution Multi-site System Optimization
Implementation & Project Leadership
Full Lifecycle Epic Implementations Go-Live Command Center Leadership Change Control & Build Governance Cross-Functional Stakeholder Engagement Workflow & Documentation Redesign SLA & Performance Management (986%)
Analytics, Reporting & Integration
Cogito Reporting Clarity & Caboodle Data Analysis Root Cause Analysis & Issue Resolution HL7 & API Interface Coordination Third-Party System Integrations (MS Copilot, EMSCharts, Qpath) Data Validation & Testing Strategy
Strategic & Client-Facing Leadership
Enterprise Application Portfolio Oversight Governance Committee Participation Mentorship of Junior Analysts Executive-Level Communication & Recommendations Rapid Assessment & Solution Design for Client Environments
Timeline
Senior Applications Analyst
Nebraska Medicine
09.1996 - Current
Master of Science - Information Technology
Creighton University