Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leo Scott

Killeen,TX

Summary

Experienced and team-oriented scrum master with a passion for problem solving and accomplishing committed goals. Skilled in adaptability, organization, and communication, and eager to impact winning with a positive attitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Scrum Master

Floor and Decor
11.2022 - Current
  • Facilitated Scrum framework – sprint planning, backlog refinement, daily standup, sprint reviews, and sprint retrospectives
  • Monitored and tracked project progress to support timely completion within iterations (Finishing with company best 95% completion rate)
  • Hosted safe and transparent spaces for team discussion to identify impediments and create action plans to improve processes
  • Managed ServiceNow dashboards tracking requests, incidents, and group metrics and assisting with channel success

Scrum Master

T-Mobile
01.2018 - 11.2022
  • Facilitated technical review sessions ensuring developers understand PBIs before start of Sprint and updating stories as needed (Description, Acceptance Criteria, Story points, etc.)
  • Focused on team development using Tuckman's model - collaborating on team working agreements, testing strategies, and definition of done
  • Managed task with Kanban teams in assisting with any impediments and allowing easier processes
  • Responsible for multiple teams as Scrum Master while maintaining +85% completion rate amongst all

Data Analyst

Sprint
01.2016 - 12.2017
  • Produced monthly reports using advanced Excel spreadsheet functions
  • Extracted and interpreted data patterns to translate findings into actionable outcomes
  • Facilitated daily scrums and following agile methodologies
  • Created dashboards to monitor and track key performance indicators
  • Increased overall sales by 20% using customer engagement metrics to identify areas of improvement

Financial Management Technician

US Air Force, United States Air Force
09.2014 - 12.2015
  • Provided customer service for military and civilian personnel
  • Prepared, verified, and audited pay transactions for military and civilian personnel
  • Finished #1 amongst squadron in accuracy when handling and submitting vouchers on behalf of military members
  • Established a reputation for great customer service ensuring military personnel payments corrected when necessary

Education

Bachelor of Science - Business Management

Allan Hancock College
Lompoc, CA

Skills

    Agile Best Practices Team Development Scrum Processes

Certification

  • Certified Scrum Master, ScrumAlliance - ID: 1635757
  • Certified Scrum Product Owner, ScrumAlliance - ID: 001403018

Timeline

Scrum Master

Floor and Decor
11.2022 - Current

Scrum Master

T-Mobile
01.2018 - 11.2022

Data Analyst

Sprint
01.2016 - 12.2017

Financial Management Technician

US Air Force, United States Air Force
09.2014 - 12.2015

Bachelor of Science - Business Management

Allan Hancock College
Leo Scott