Leo Williams
Chesapeake,VA
Summary
Field Engineer with extensive experience in managing complex communications systems and infrastructure for U.S. Government operations. Specializes in minimizing system downtime through effective troubleshooting and real-time problem resolution. Proven ability to design and implement network solutions while ensuring compliance with security protocols.
Overview
48
48
years of professional experience
Work History
Senior Field Engineer
Leidos
11.2023 - Current
- Supported integration, operations, and maintenance of infrastructure for large U.S. Space Force program, ensuring system reliability.
- Provide real-time resolution of problems to minimize system downtime through monitoring, analysis, troubleshooting, and maintenance.
- Conducted research, designed, developed, and tested COTS and custom computing hardware and electrical components, enhancing project outcomes.
- Develop designs for installing and integrating components and assemblies into various settings.
- Prepared project documentation to fulfill customer contract and company requirements, facilitating compliance and successful project delivery.
- Prepare specifications, evaluate vendors, and analyze test reports.
Field Engineer II
Caribou Thunder
03.2023 - 11.2023
- Executed responsibilities aligned with role at Leidos, ensuring project deliverables met established standards.
- Collaborated with project teams to ensure adherence to engineering specifications.
- Inspected field installations for compliance with safety and quality standards.
- Assisted in troubleshooting equipment issues during field operations.
Network System Infrastructure Engineer
TLI Soulution
09.2020 - 04.2022
- Designed, deployed, and secured organization networks.
- Oversaw management of network infrastructure components, including switches, routers, firewalls, servers, and software to maintain system integrity.
- Ensured network infrastructure facilitated effective communication.
- Conducted site surveys and audits to validate network specifications for optimal performance.
- Produced system documentation, conducted site surveys, created rack elevation drawings, and trained onsite personnel to ensure compliance with COMSEC policies and project management standards.
- Developed site drawings and redlines while supporting site failure points.
- Reduced operational costs, improved infrastructure efficiency, and ensured information security.
Network System Infrastructure Engineer
Perspecta
09.2020 - 08.2021
- Executed critical tasks at TLI Solution to meet role responsibilities.
- Designed and implemented network infrastructure solutions for diverse client needs.
- Managed system upgrades to enhance operational efficiency and reliability.
- Collaborated with cross-functional teams to ensure seamless project execution.
Tactical System Equipment Engineer
DATAINTERFUSE
09.2019 - 09.2020
- Conducted site surveys, developed comprehensive communication plans, and oversaw system installations, maintenance, and troubleshooting.
- Supported customers in establishing and maintaining tactical radio communication networks.
- Installed and configured Motorola and tactical radios in vehicles and base stations for enhanced communication capabilities.
- Facilitated procurement and setup of communication systems, ensuring operational readiness.
- Configured hardware and software, integrated and tested packages, and prepared customer documentation.
- Installed and maintained Motorola Repeater systems.
- Programmed encryption keys on Motorola and military tactical radios.
Lead System Engineer
SAIC
06.2015 - 08.2019
- Led complex projects, managing timelines and deliverables to ensure successful outcomes.
- Provided technical guidance on automated solutions, enhancing system functionality and user experience.
- Managed requirements, architecture, and behavior description for assigned programs.
- Translated customer needs into high-level solutions design.
- Created requirements for implementation by the development team.
- Developed and maintained requirements trace matrix to ensure alignment with project specifications and stakeholder needs.
- Analyzed and simulated complex communication and signal-processing systems.
- Evaluated and developed digital communications models and signal processing algorithms.
- Consulted on leading-edge information technologies and methodologies.
- Participated in the analysis, design, construction, and testing of next-generation IT systems.
- Facilitated collaboration to ensure that marketing strategies met business unit objectives.
- Contributed insights during technical reviews to enhance project quality and effectiveness.
- Conducted training and technical workshops.
- Prepared model RFPs and responded to customer RFPs.
- Understood competitor offerings and provided input on product positioning.
- Brought new networking technologies to market.
- Created and published cross-program internal standards and best practices.
- Collaborated with Project Leads to create Systems Engineering schedules.
- Performed analysis and studies, prepared reports, and gave presentations.
- Provided problem resolution within existing systems, designed new systems, and enhanced existing ones.
- Developed solutions by providing field feedback.
- Represented the department with technical presentations and oversaw existing projects.
Senior Field Engineer II
Raytheon Systems
07.2013 - 01.2015
- Executed on-site installation and preventative maintenance, developing proposals for supplemental facilities and utilities maintenance support to enhance operational readiness.
- Developed SOWs, labor and equipment estimates, BOMs, and schedules.
- Worked through requirements definition, designed system-oriented products, and prepared installation, testing, operation, and maintenance specifications.
- Participated in planning, design, technical review, and implementation of new network infrastructure.
- Supervised and coordinated additions and changes to network hardware and operating systems.
- Provided direct support in day-to-day operations, including system utilization evaluation, response time monitoring, and problem resolution.
- Diagnosed and repaired faults to ensure optimal performance of network systems. at the physical and logical network levels.
- Maintained network infrastructure standards, including TCP/IP.
- Diagnosed and resolved complex communication problems.
- Analyzed user requirements, CONOPS, and system architectures to develop system-level specifications.
- Managed system requirements to ensure compatibility and customer needs were met.
- Conducted trade studies for system improvements.
- Planned and supported enhancement and upgrade projects.
- Created technical documentation, including CONOPS, user guides, and test plans, to facilitate user understanding and compliance with operational standards.
- Coordinated project activities, preparing plans, cost estimates, budget reports, and equipment specifications to ensure timely and efficient project delivery.
- Performed on-site surveys for future work.
- Documented electrical and HVAC equipment and developed maintenance and performance records.
- Reviewed design submittals and provided technical guidance.
- Provided recommendations on new techniques, processes, and products.
- Revised and maintained technical documentation for accuracy and compliance. and drawings for each site.
- Conducted testing of utility systems and documented results.
- Elicited information from non-technical customers for problem resolution.
- Consulted with IT staff and provided training and support.
- Demonstrated working knowledge of IBM-compatible PCs and peripherals.
- Possessed strong organizational, planning, interpersonal, and customer service skills.
- Proactively followed problems through to resolution.
- Responded to incoming requests and queues.
- Utilized hardware and network troubleshooting skills for cable and fault corrections.
Senior WAN Engineer
Verizon Federal Network Systems
12.2004 - 12.2009
- Managed operations and maintenance of ATM, TDM, DWDM, and SONET for WAN systems, ensuring reliability and uptime.
- Implemented connectivity with crypto equipment while ensuring high availability.
- Analyzed customer problems and determined technical solutions for WAN components and system integration.
- Supported network engineering activities by testing new technologies and developing disaster recovery capabilities, contributing to system resilience.
- Performed network operations and support, including troubleshooting, backups, and software updates.
- Assessed bandwidth requirements for offsite facilities.
- Experienced with Network Operation Center components and routing protocols.
- Possessed hands-on experience with Cisco routers and switches.
- Demonstrated mastery of routing protocols and understanding of various network technologies.
- Utilized knowledge of Nortel, TTC, Tektronix, Marconi, and Cisco equipment.
- Delivered technical information in clear and concise presentations to stakeholders. effectively.
- Updated documentation, including As-Builts, SOPs, test plans, and inventory spreadsheets.
- Supported the Helpdesk by monitoring network devices and analyzing data.
- Facilitated the installation and configuration of workstations for end-users. and datacenter management.
- Led staff in daily operations to maintain productivity and morale. and worked under pressure and time constraints.
- Experienced with legacy LAN technologies and ATM Forum protocols.
Senior Installation Field Technician
General Dynamics
06.2000 - 07.2003
- Installed, tested, and troubleshooted network systems and sub-level devices.
- Enhanced communication systems' effectiveness, enabling better operational support.
- Conducted site surveys, integrated communication systems, prepared reports, and trained personnel.
- Supervised personnel in designing and integrating communication systems, ensuring project alignment with technical standards.
- Installed ATM systems and communication infrastructure.
- Analyzed physical data protocols and communication reports.
- Managed system bandwidth with Communications Centers.
- Provided technical supervision for network design and installation, fostering successful implementation and adherence to specifications.
- Supported all program phases from concept to test, fielding, training, and maintenance.
- Prepared and delivered site survey reports and engineering and installation plans.
- Provided technical and programmatic oversight.
- Advised the customer on specialized technology development.
- Developed and maintained System Requirements Documents and Master Schedules.
- Assessed integration tasks to identify risks and ensure smooth implementation.
- Facilitated TEMs and managed deliverables.
- Evaluated various technologies and components to determine their suitability for projects.
Communications System Field Technician
ManTech Corp.
09.1999 - 06.2000
- Supported program phases by preparing and delivering site survey reports, engineering plans, and installation plans to ensure project alignment with technical requirements.
- Conducted site surveys to determine system designs and calculated the Bill of Material.
- Supervised installer/field engineer, network/system design, and troubleshooting of telecommunications systems and LANs.
- Provided technical supervision for LAN/WAN projects.
- Performed technical services on network systems, solving complex problems and determining technical solutions.
- Assessed bandwidth requirements for customer facilities.
- Utilized cryptographic devices to enhance security measures.
- Integrated communications systems equipment infrastructure and physical data protocol.
- Detailed overall system architecture and signal/test point breakdown.
- Analyzed information to determine layout and computer/peripheral equipment modifications.
- Analyzed user needs and recommended hardware.
- Assembled and modified equipment to meet special needs.
- Built, tested, and modified product prototypes.
- Conferred with engineering staff and consulted specifications.
- Directed technical support personnel.
- Evaluated reporting formats, costs, and security restrictions for hardware configuration.
- Monitored equipment functioning and made necessary modifications.
- Provided technical support to designers, marketing, sales, suppliers, engineers, and team members.
- Provided training and support to system designers and users.
- Recommended equipment purchases for environmental control.
- Selected hardware and material, ensuring compliance.
- Outlined necessary power supply specifications for optimal system performance.
- Supervised personnel and provided technical guidance to Government personnel.
- Applied analytical skills to complex problems.
Communications Field Technician
Computer Sciences Corporation (CSC)
10.1998 - 09.1999
- Delivered integration, operations, and maintenance support for Defense Government Agency, ensuring reliable communication capabilities.
- Combined various equipment and cards into communications systems to enhance overall functionality.
- Installed INMARSAT for mobile and fixed communications.
- Installed and tested new circuits and links.
- Integrated cables to ensure proper system functionality. and reconfigured housing for new system designs.
- Interpreted system designs to guide installation processes. for new system configurations.
Tech Control Technician
U.S. Naval Telecommunications
08.1978 - 08.1998
- Delivered regional technical control support to Department of the Navy and over 3000 government agencies, ensuring reliable communication systems.
- Conducted on and off-line troubleshooting, performance tests, and provided corrective action and alternate routing circuits.
- Supervised military and civilian personnel for 24-hour service.
- Constructed a variety of Communications Rack Systems and equipment for major sites.
Education
High School Diploma -
George Washington High School
Indianapolis, IN08.1978
Some College (No Degree) -
Communications Specialist “A” School
San Diego, CASome College (No Degree) -
Advanced Communications Specialist School
San DiegoSome College (No Degree) -
Communications Systems And Operations Advanced Training School
San Diego, CASome College (No Degree) -
Advanced Communications And Technician Systems
San Diego, CACommunications Specialist/Data Processing
Surface Communications Systems and Operations
Advanced Communications Security Material System Custodian
Leadership and Management Education and Training
Ground and Satellite Communications Training
Communications Quality Monitoring System
Computer Maintenance and Repair/Windows Troubleshooting
Skills
- Network infrastructure management
- Voice/data communications expertise
- Communication systems management
- Network monitoring management
- Troubleshooting and repair
- Cable installation proficiency
- Cryptographic equipment management
- Software and hardware expertise
- Testing equipment operation
- Project management
- Communication protocols expertise
Accomplishments
- Oversaw assemblies and sub-assemblies for system integration, ensuring all fabrications exceeded requirements before field deployment.
- Integrated various equipment and cards into communication systems, including INMARSAT, Firebird, Fiberplex, IDNX Promina 20/90/100.
- Installed and tested new circuits and links for T-1-OC-48s.
- Read system design, technical drawings, plans, and reports for new system configurations.
- Upgraded or added new components to systems and coordinated changes with engineering.
- Ensured cable and tool requirements met the highest quality standards for fabrication.
Custom
- Clearance: TS/SCI/SSA Lifestyle Full Scope Polygraph
- Note: Willing to Relocate and/or Travel 0-50%
- This rewrite focuses on:
- Stronger Formatting: Using clear headings and bullet points for easy readability.
- Concise Language: Removing unnecessary words and phrases to make the content more impactful.
- Emphasis on Skills: Creating a dedicated "Technical Skills" section to highlight your key abilities.
- Quantifiable Achievements: Where possible, it uses action verbs and quantifiable results to demonstrate your impact.
- Consistency: Ensuring consistent formatting and language throughout the resume.
Timeline
Senior Field Engineer
Leidos
11.2023 - Current
Field Engineer II
Caribou Thunder
03.2023 - 11.2023
Network System Infrastructure Engineer
TLI Soulution
09.2020 - 04.2022
Network System Infrastructure Engineer
Perspecta
09.2020 - 08.2021
Tactical System Equipment Engineer
DATAINTERFUSE
09.2019 - 09.2020
Lead System Engineer
SAIC
06.2015 - 08.2019
Senior Field Engineer II
Raytheon Systems
07.2013 - 01.2015
Senior WAN Engineer
Verizon Federal Network Systems
12.2004 - 12.2009
Senior Installation Field Technician
General Dynamics
06.2000 - 07.2003
Communications System Field Technician
ManTech Corp.
09.1999 - 06.2000
Communications Field Technician
Computer Sciences Corporation (CSC)
10.1998 - 09.1999
Tech Control Technician
U.S. Naval Telecommunications
08.1978 - 08.1998
High School Diploma -
George Washington High School
Some College (No Degree) -
Communications Specialist “A” School
Some College (No Degree) -
Advanced Communications Specialist School
Some College (No Degree) -
Communications Systems And Operations Advanced Training School
Some College (No Degree) -
Advanced Communications And Technician Systems
Communications Specialist/Data Processing
Surface Communications Systems and Operations
Advanced Communications Security Material System Custodian
Leadership and Management Education and Training
Ground and Satellite Communications Training
Communications Quality Monitoring System
Computer Maintenance and Repair/Windows Troubleshooting