Leodan Leon
Hialeah,FL
Summary
Motivated and detail-oriented aviation student currently pursuing an A&P License at George T. Baker Aviation Technical College with hands-on experience in airport operations, inventory control, and equipment management at Eulen America at Miami International Airport. Strong background in customer service, teamwork, and fast-paced work environments. Bilingual, dependable, and eager to continue developing technical and operational skills within the aviation industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Equipment Room Agent
Eulen/American Airlines
Miami, FL
12.2024 - Current
- Conduct daily inventory checks to track and organize equipment used by ramp agents and airport staff.
- Distribute necessary equipment and supplies to ramp agents while ensuring accurate accountability.
- Manage check-in and check-out procedures for equipment while verifying item condition and reporting damages when needed.
- Work closely with team members and management to resolve operational issues and improve workflow efficiency.
- Maintain organized records and support smooth day-to-day airport operations in a fast-paced environment.
Check-in Agent
SMS International Shore Operations
Miami, FL
01.2024 - 12.2024
- Facilitated smooth embarkation operations for 500+ cruise guests daily.
- Processed passenger documentation accurately while ensuring compliance with safety and security procedures.
- Provided customer support by answering guest inquiries and assisting with embarkation procedures.
- Collaborated with management to resolve special cases and operational challenges efficiently.
- Demonstrated strong communication and organizational skills in a fast-paced environment.
Package Handler
FedEx Ground
Hialeah, FL
11.2022 - 01.2024
- Processed, sorted, and organized packages to ensure timely and accurate delivery.
- Loaded and unloaded trucks while scanning and labeling shipments for distribution.
- Maintained attention to detail while handling packages of different sizes and weights.
- Followed workplace safety procedures and met shipping deadlines efficiently.
- Worked effectively within a team-oriented environment.
Assistant Manager
Häagen-Dazs
Hialeah, FL
10.2021 - 11.2022
- Assisted in supervising staff and supporting daily business operations.
- Performed weekly inventory checks to reduce product waste and maintain stock accuracy.
- Delivered excellent customer service and maintained a clean, organized environment.
- Handled transactions, processed payments accurately, and ensured customer satisfaction.
- Completed janitorial and maintenance duties throughout shifts.
Crew Member
McDonald's
Hialeah, FL
12.2019 - 11.2021
- Prepared food, handled customer orders, and maintained service quality in a fast-paced environment.
- Worked collaboratively with team members to maintain cleanliness and organization.
- Managed inventory stocking and followed food safety standards.
- Demonstrated strong communication skills and a positive attitude while assisting customers.
Education
Airframe & Powerplant (A&P) Program - undefined
George T. Baker Aviation Technical College
Miami, FLHigh School Diploma - undefined
Miami Springs Senior High School
Miami Springs, FL01.2022
Skills
- Customer Service
- Inventory Control
- Microsoft Office
- Data Entry
- Communication Skills
- Time Management
- Teamwork, Bilingual
- Warehouse Experience
- Materials Handling
- ERP Systems
- Clerical Experience
- Cash Handling
- Phone Etiquette
Certification
- BLS Certification
- Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Equipment Room Agent
Eulen/American Airlines
12.2024 - Current
Check-in Agent
SMS International Shore Operations
01.2024 - 12.2024
Package Handler
FedEx Ground
11.2022 - 01.2024
Assistant Manager
Häagen-Dazs
10.2021 - 11.2022
Crew Member
McDonald's
12.2019 - 11.2021
Airframe & Powerplant (A&P) Program - undefined
George T. Baker Aviation Technical College
High School Diploma - undefined
Miami Springs Senior High School