Thomas Alexander Roberts
Darby,PA
Summary
Dedicated Direct Care Provider experienced in supporting individuals with Intellectual and Developmental Disabilities. Enhanced client well-being through implementation of personalized care plans and proactive monitoring of health in safe environments. Focused on fostering effective communication and teamwork to achieve organizational goals and promote continuous professional growth.
Overview
9
9
years of post-secondary education
4
4
years of professional experience
Work History
Equipment Room Agent
Prospect Airport Services
Philadelphia, PA
11.2025 - Current
- Provided essential materials for ramp operations to ensure efficiency and safety
- Assess materials or equipment upon return to make sure they are properly maintained
- Document inventory levels at shift start and end to maintain accurate stock records.
Direct Support Professional (DSP)
Lifetime Skills Home Healthcare Services
Philadelphia, PA
04.2024 - Current
- Implemented individualized care plans to meet clients' specific needs.
- Monitored client health and reported changes to healthcare professionals.
- Assisted individuals with daily living activities and personal care routines.
- Provided emotional support and companionship to enhance client well-being.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Maintained a safe and clean living environment for clients at home.
- Documented client progress and activities in daily logs accurately.
Direct Support Professional (DSP)
Word Of Life International Inc
Philadelphia, PA
10.2023 - 06.2025
- Ensure that individuals are safe, healthy, and living in a clean environment.
- Assisted in planning, implementing, and documenting personalized programs to address individuals' needs.
- Assisted individuals with daily living activities and personal care routines.
- Provided reliable transportation for individuals to ensure their participation in programs.
- Assist, support and instruct individuals in self-help skills designed to encourage independence.
- Implemented individualized care plans to meet clients' specific needs.
- Provided emotional support and companionship to enhance client well-being.
- Monitored client health and reported changes to healthcare professionals.
- Collaborated with families to enhance communication and coordination of care.
- Maintained a safe and clean living environment for clients at home.
- Documented client progress and activities in daily logs accurately.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Transport individuals to and from programs.
Ramp Agent
Piedmont Airlines
Philadelphia, PA
06.2023 - 09.2023
- Supported aircraft ground handling
- Loaded and unloaded baggage from aircraft and ground transportation vehicles.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Organized baggage carts for loading onto planes accurately according to airline specifications.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Communicated effectively with team members to maintain workflow efficiency.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Followed safety procedures such as using reflective gear while working on the ramp.
Machine Operator
Lavazza Professional
West Chester, PA
10.2022 - 06.2023
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Maintained cleanliness of work area to ensure safety and hygiene standards.
- Adjusted machine settings to optimize performance and maintain product quality. to complete tasks accurately.
- Collaborated with team members to improve workflow and efficiency in operations.
- Followed quality control procedures to guarantee product consistency and taste standards.
- Reported equipment malfunctions promptly to minimize downtime during production shifts.
Education
Certificate of Technical Studies - Aircraft Maintenance Technician
Aviation Institute of Maintenance
Philadelphia, PA 08.2023 - 11.2025
Certificate - Computer And Information Studies
YMCA of Liberia
06.2008 - 12.2008
High School Diploma - WAEC
St. Philip Ecumenical High School
Monrovia, Liberia 06.2001 - 10.2007
Skills
- Inventory management
- Efficiency-focused
- Customer service orientation
- Verbal and written communication
- Effective communication
- Collaborative teamwork
- Consistent performance
Core Responsibilities
- Ensure that individuals are safe, healthy, and living in clean environment.
- Assist and support in the planning, implementation, and documentation of programs designed to meet personal needs of individuals.
- Assist, support and instruct individuals in self-help skills designed to encourage independence.
- Transport individuals to and from programs.
- Accompany individuals on Community outings, medical appointments, and other activities, and also perform other duties such as meal preparation, room care and personal hygiene.
Timeline
Equipment Room Agent
Prospect Airport Services
11.2025 - Current
Direct Support Professional (DSP)
Lifetime Skills Home Healthcare Services
04.2024 - Current
Direct Support Professional (DSP)
Word Of Life International Inc
10.2023 - 06.2025
Certificate of Technical Studies - Aircraft Maintenance Technician
Aviation Institute of Maintenance
08.2023 - 11.2025
Ramp Agent
Piedmont Airlines
06.2023 - 09.2023
Machine Operator
Lavazza Professional
10.2022 - 06.2023
Certificate - Computer And Information Studies
YMCA of Liberia
06.2008 - 12.2008
High School Diploma - WAEC
St. Philip Ecumenical High School
06.2001 - 10.2007