Summary
Overview
Work History
Education
Skills
Veteran Status
Certification
Timeline
Generic

LEOLORA WIGGINS

Yelm,WA

Summary

Client-focused Business Manager offering diverse experience in customer service, business management, and project coordination. Quickly builds relationships with both new clients and business audiences. Quick learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Front Desk Clerk

  • Receive all incoming and outgoing mail
  • Provide customer services to everyone in person or on the phone
  • Resolving customer issues written or verbally

Customer Service

  • Ordered supplies/ for maintenance operations
  • Followed established safety and sanitation policies and procedures
  • Followed waste disposal policies and procedures for maintenance department
  • Kept accurate records of work performed and costs
  • Corresponded with sales agents and clients throughout the nation using internet to send emails, provided attachments and send time sensitive material

Supply Service Manager

  • Provided supplies to over 10 companies with over 2000 soldiers going to Iraq and coming back to the United State
  • A proven reputation with a consistent history of exemplary performance reviews and recognition for driving efficiency improvements to office systems, workflow and processes
  • Demonstrated a positive disposition when entering a work area and adjusting schedule to meet expectations and requests of the customers
  • Ensured that customers and property rights are respected at all times
  • Reviewed complaints and grievances and reported issues to upper management
  • Broad-based experience covering a full spectrum of administrative duties, including executive support, office management, billing/invoicing, payroll administration, document preparation, travel/meeting coordination and project/program support

Assistant Administrator

Veteran Resource Center
07.2023 - Current

- Provide administrative support to the Veteran Resource Center Administrator in coordinating services and resources for student veterans.
- Assist with program development and implementation aimed at enhancing the academic success and well-being of veteran students.
- Manage communication with various campus departments and external organizations to facilitate partnerships and collaborations.
- Organize events and workshops for veteran students, including career fairs, networking opportunities, and mental health awareness sessions.

-Performed routine clerical tasks by scanning, filing, and copying documents.

Front Desk Clerk

VA Hospital CO (DOIM Facility)
07.2013 - 09.2014

Customer Services

JJ Construction Inc
02.2012 - 05.2013

Supply Service Manager

Ft. Hood, TX
08.2009 - 02.2010

Education

Leadership Training

Associate - Computer Network System Admin

ITT Technical Institute
01.2017

Associate of Applied Science - Business

Pierce College
Lakewood, WA
06.2024

High School Diploma -

01.2000

Skills

  • Initiative
  • Troubleshooting
  • Active Listening
  • Problem Solving
  • Team Player
  • Critical Thinking
  • Communication Skills both written or verbally
  • Prioritizing Tasks
  • Building Maintenance
  • Operation monitoring
  • Adaptability/ Flexibility
  • People Oriented
  • Customer Service Internal/ External
  • Leadership

Veteran Status

UNITED STATES ARMY VETERAN-HONORABLE DISCHARGE

Certification

  • PMP - Project Management Professional

Timeline

Assistant Administrator

Veteran Resource Center
07.2023 - Current

Front Desk Clerk

VA Hospital CO (DOIM Facility)
07.2013 - 09.2014

Customer Services

JJ Construction Inc
02.2012 - 05.2013

Supply Service Manager

Ft. Hood, TX
08.2009 - 02.2010

Front Desk Clerk

Customer Service

Supply Service Manager

Leadership Training

Associate - Computer Network System Admin

ITT Technical Institute

Associate of Applied Science - Business

Pierce College

High School Diploma -

LEOLORA WIGGINS