Leomarys Capote Portilla

• Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
• Ensured accuracy in document preparation for various legal transactions, resulting in a streamlined process for clients.
• Managed appointment scheduling to maximize efficiency, enabling prompt service for all clients.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Performed research to collect and record industry data.
• Liaised between clients and vendors and maintained effective lines of communication.
• Completed forms, reports, logs, and records to quickly handle all documentation.

• Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
• Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Assisted in training new waitstaff, sharing best practices and improving overall team performance.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
• Provided timely tableside assistance to guests requiring additional condiments or utensils.
• Used cash registers and credit card machines to cash out customers.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Public Notary Commission Certificate

• Ranked in Top 20 of the entire year
• Ranked in Top 10 of my class
• 4.0 GPA
• Awarded Best Chemistry Presentation of the entire school in 2018
• Extracurricular Activities:

- Chemistry Scientific Society Member

- Head of Activities Preparation of my classroom

- Chemistry Class Assistant

- Biology Class Assistant

- Spanish Literature Class Assistant