LEON CHAU
Bellevue,NE
Summary
Results-driven Technical Network Operations with over 9 years of experience in network infrastructure and system troubleshooting. Led cross-functional teams to optimize large-scale infrastructure while ensuring safety compliance and enhancing process efficiency. Focused on driving technical performance that aligns with organizational objectives.
Overview
12
12
years of professional experience
Work History
Network Operations Technician
Cox Communications
Omaha, USA
12.2024 - Current
- Installed, configured, and maintained network and hardware systems to support operational needs.
- Coordinate preventive maintenance, analyze performance data, and implement operational improvements.
- Managed vendor relations and coordinated equipment logistics to ensure timely delivery and maximize uptime.
- Oversaw data center and infrastructure projects, ensuring adherence to safety, quality, and efficiency standards.
Core Tech II
Cox Communications
Omaha, USA
10.2017 - 12.2024
- Installed and troubleshot network systems and server components to ensure optimal performance and reliability.
- Led continuous improvement initiatives to enhance system reliability and service efficiency.
- Created training programs to enhance team technical skills and ensure compliance with safety protocols.
- Received Gold Standard recognition for top technical performance in the Central Region.
Sales Associate
TFL
Omaha, USA
09.2016 - 10.2017
- Coordinated with service teams to support sales operations and manage customer relationships.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and restocked merchandise as needed on the sales floor.
- Processed transactions accurately using point-of-sale systems for customer purchases.
Chef
Ameristar Casino
Council Bluffs, USA
08.2015 - 09.2016
- Led kitchen staff and coordinated inventory management to uphold safety and operational standards.
- Prepared diverse dishes for high-volume dining environments.
- Managed kitchen staff and delegated tasks during busy shifts.
- Ensured food safety and sanitation standards were consistently met.
Steel Worker
Griffin Pipe Products
Council Bluffs, USA
06.2014 - 12.2015
- Operated heavy machinery to maintain compliance with production and safety standards while coordinating with teams.
- Operated machinery to fabricate steel products for infrastructure projects.
- Maintained equipment and tools to ensure optimal performance and safety.
- Collaborated with team members to meet production deadlines effectively.
Education
1 year -
Iowa Western Community College
Council Bluffs, IA05-2014
Skills
- Network Infrastructure
- Data Center Operations
- Network Troubleshooting
- Network Monitoring
- Hardware & Systems Maintenance
- Preventive Maintenance
- Process Optimization
- Vendor & Contract Management
- Project Planning
- Safety & Compliance Management
- Team Collaboration
Availability
Available for shift-based, weekend, and non-standard schedules
Commitment
Strong commitment to Environmental Health and Safety (EHS) compliance and leadership
Bilingual
Advanced, Intermediate
Timeline
Network Operations Technician
Cox Communications
12.2024 - Current
Core Tech II
Cox Communications
10.2017 - 12.2024
Sales Associate
TFL
09.2016 - 10.2017
Chef
Ameristar Casino
08.2015 - 09.2016
Steel Worker
Griffin Pipe Products
06.2014 - 12.2015
1 year -
Iowa Western Community College