Environmental services professional with extensive experience managing teams and maintaining high standards of cleanliness and safety. Proven ability to develop and implement effective environmental policies that enhance operational efficiency. Known for strong team collaboration, adaptability, and results-driven approach.
Overview
31
31
years of professional experience
Work History
Assistant Director of Environmental Services
Gallatin Center For Rehabilitation and Healing
Gallatin, Tennessee, United States
11.2024 - Current
Ensured a high standard of environmental services for patients, staff, and visitors by overseeing cleanliness, safety, and compliance of facilities, supporting the organization’s mission for a safe, sanitary, and sustainable environment
Developed and implemented a strategic plan for the department in alignment with organizational goals, including mission, vision, SMART goals, and scope of services
Managed day-to-day operations across multiple sites, ensuring consistent cleanliness, safety, and appearance standards
Established and enforced environmental services policies and procedures, ensuring compliance with federal, state, and local regulations including infection prevention, waste management, and facility maintenance standards
Formulated, communicated, and analyzed budgets; managed capital requests; and secured and oversaw cleaning contractors for external sites, optimizing resource allocation
Conducted annual performance reviews, set KPI dashboards, and monitored key performance indicators to drive departmental improvement
Collaborated with other departments to integrate environmental and safety practices into daily operations, enhancing overall facility safety
Conducted facility inspections to ensure compliance with established standards, reducing risk of violations
Maintained ability to stand for extended periods, lift equipment, and perform manual tasks to support operational needs
Store Manager
F & G Market & Package Store
Saint Louis, Missouri, United States
03.2021 - 12.2022
Assisted store manager for AC Convenience and Liquor Store to gauge store sales to inventory dollars, improving inventory accuracy
Supported store manager with day-to-day duties, ensuring smooth store operations
Performed opening and closing duties, reviewed closing paperwork from cash office reports, ensured all cash deposits were accurate and ready for deposit, conducted store walks, and checked all important system logs including temperature readings of coolers/freezers
Front End Manager
Alaska Commercial Company International
Bethel, Alaska, United States
04.2013 - 11.2016
Managed all aspects of front-end operations as 3rd in command, ensuring efficient customer service
Oversaw cash handling and register drawers for accuracy, balanced drawers, prepared cash deposit slips, and corrected cash shortages by reviewing cash reports
Grocery Manager
Alaska Commercial Company International
Nome, Alaska, United States
11.2012 - 04.2013
Managed all aspects of store operation including inventory, point of sales, seasonal items, and special orders to optimize sales
Coordinated weekly pricing updates and tag placement per home office release date, ensuring pricing accuracy
Supervised all HR functions for 22 employees including interviewing, hiring, supervision, evaluation, and development, improving team performance
Prepared weekly sales and labor projections to maximize sales and profits, ensuring department operations stayed within allowed labor percent
Monitored and controlled all costs and expenses, maintained proper ordering and inventory levels, ensured proper weighing procedures, and controlled shrink and theft margins to meet company projections
Department Management Trainee
Alaska Commercial Company International
Barrow, Alaska, United States
09.2012 - 11.2012
Completed Department Management Training in Barrow, Alaska, gaining expertise in multiple departments
Managed Grocery, Produce, Front End, Frozen, Deli & Bakery, Soft Lines, Hard Lines, and General Merchandising operations
Developed and implemented merchandising plans, including creating displays with focus on product placement of sales items and promotional tie-ins to meet sales and profit objectives
Oversaw P&L, inventory/ordering management, staffing, store logistics duties, and planning of events
Assistant Grocery / Produce Manager
WAL-MART, Neighborhood market
Nashville, Tennessee, United States
01.2008 - 11.2010
Supported Grocery Manager by stocking dairy, grocery, meat, hard lines, and produce, ensuring organization and accuracy as set by department schematics
Prepared weekly sales and labor projections for the Produce department to maximize sales and profits, ensuring operations were within allowed labor percent
Stocked dairy, grocery, meat, hard lines, and produce departments, maintaining product organization and tag/pricing accuracy
Managed shift operations including writing and approving Grocery/Produce department associates' work schedules to ensure adequate staffing
Ensured cleanliness of grocery aisles, storage, and work areas for safety by cleaning shelves and products, keeping floors free of spills, and removing hazardous debris
Assistant Store Manager
Wal Mart, Supercenter
Ashland City, Tennessee, United States
07.2005 - 01.2008
Utilized Direct Store Delivery (DSD) system to order and receive merchandise from outside vendors, ensuring inventory accuracy
Supervised new employee training and performed monthly performance reviews to improve team effectiveness
Assigned workloads to night crew members as directed by store management and performed follow-up on assignments to ensure completion
Performed periodic audits of each department to ensure optimum stock levels for each product, reducing out-of-stock incidents
Ensured compliance with OSHA and other environmental/occupational guidelines and regulations to maintain a safe work environment
Implemented strategies to improve customer service, drive store sales, and increase profitability
Ensured customer needs were met, complaints were resolved, and service was quick and efficient, maintaining store appearance and product presentation to company standard
Overnight stocker/Assistant Grocery manager/Dairy Lead
KROGER
Nashville, Tennessee, United States
04.1995 - 07.1997
Utilized Direct Store Delivery (DSD) system to order and receive merchandise from outside vendors, ensuring inventory accuracy
Supervised new employee training and performed monthly performance reviews to improve team effectiveness
Assigned workloads to night crew members as directed by store management and performed follow-up on assignments to ensure completion
Performed periodic audits of each department to ensure optimum stock levels for each product, reducing out-of-stock incidents
Ensured compliance with OSHA and other environmental/occupational guidelines and regulations to maintain a safe work environment
Implemented strategies to improve customer service, drive store sales, and increase profitability
Ensured customer needs were met, complaints were resolved, and service was quick and efficient, maintaining store appearance and product presentation to company standard
Education
Diploma - Radiologist Technician
Anthem Career College
Nashville, Tennessee, United States
01-2011
Management Leadership - Science Education
Wal-Mart University
Nashville, Tennessee, United States
01-2011
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United States Naval Reserve
United States
01-1991
Skills
Inventory Management
Leadership
Interpersonal Skills
Environmental Health
Safety/Work Safety
Regulations
Budget Management
Financial Management
Problem Solving Skills
Establish Priorities
Project/Program Management
Multitasking
Shipping/Receiving
Training/Teaching
Standard Operating Procedures (SOP)
Retail Management
Retail Operations
Regulatory Compliance
SAP
Communication Skills
Warehousing
Reporting Skills
Administrative Skills
Electronics
Purchasing/Procurement
Forklift
Human Resources
Sanitation
Organizational Skills
Writing Skills
CPR Certification
Strategic Planning
Community Relations
Analysis Skills
Performance Metrics
Budgeting
Cost Control
Heavy Lifting
Mathematics
Customer Support/Service
Testing
Quality Control
Infection Control
Kanban
Logistics
ISO (International Organization for Standardization)
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Vendor/Supplier Management
Laundry
Federal Laws and Regulations
State Laws and Regulations
Facilities and Maintenance
Timeline
Assistant Director of Environmental Services
Gallatin Center For Rehabilitation and Healing
11.2024 - Current
Store Manager
F & G Market & Package Store
03.2021 - 12.2022
Front End Manager
Alaska Commercial Company International
04.2013 - 11.2016
Grocery Manager
Alaska Commercial Company International
11.2012 - 04.2013
Department Management Trainee
Alaska Commercial Company International
09.2012 - 11.2012
Assistant Grocery / Produce Manager
WAL-MART, Neighborhood market
01.2008 - 11.2010
Assistant Store Manager
Wal Mart, Supercenter
07.2005 - 01.2008
Overnight stocker/Assistant Grocery manager/Dairy Lead
KROGER
04.1995 - 07.1997
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United States Naval Reserve
Management Leadership - Science Education
Wal-Mart University
Diploma - Radiologist Technician
Anthem Career College
WORK AUTHORIZATION
I am authorized to work in the following countries:
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