Leon (Hyunkyu) Lee
Sr. Sales Operations Analyst
Milpitas,CA
Summary
Strategic Sales Operations Analyst with 3.5+ years supporting channel and strategic accounts in a channel-OEM business model. Skilled in account strategy, cross-functional coordination, and pricing operations, seeking a Sales Account Manager role to translate operational experience and strategic insights into revenue growth.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Sr. Sales Operations Analyst
SKHynix America
01.2022 - Current
- Partnered with customer procurement and cross-functional teams — Sales, Engineering, Finance, and ERP — to manage four strategic accounts, achieving 139% of annual revenue targets for three consecutive years.
- Contributed to pricing negotiations by preparing data-driven proposals to respond to customer price pressure in a low-margin customer business, leveraging HQ guidance, historical quotes, and market insights, helping the team achieve 124% of quarterly revenue targets.
- Managed strategic deal POs during an industry downturn, overseeing fulfillment, credit, payments, and inventory; deals contributed 25% of PC revenue (4Q22) and 10% of SV revenue (4Q23), generating $425M in additional revenue.
- Enabled channel-OEM initiatives by directing customer focus to 20+ high-potential DRAM opportunities (Ford, Square, Fortinet) through coordination with HQ sales, marketing, and engineering on roadmaps, EOL/LTB plans, and production feasibility, while filtering out non-viable inquiries.
- Advanced customer PO issuance by 30% through optimizing operational processes and aligning on contracts, reducing delivery risks and ensuring on-time fulfillment for priority projects.
- Reduced customer effort by 60% by facilitating cross-stakeholder reviews, including legal, and streamlining quarterly PO revisions into a single-team process.
E-Commerce Sales Coordinator
Digital Outlet Inc.
09.2019 - 12.2021
- Managed daily operations across Amazon, eBay, and Walmart, overseeing order processing, returns, and fulfillment for hundreds of orders daily.
- Resolved customer claims, maintaining top-tier seller ratings and enhancing overall customer satisfaction.
- Coordinated with Product, Inventory, and RMA teams to ensure accurate listings and promotional content, supporting consistent sales performance.
Inventory Controller
Digital Outlet Inc.
09.2016 - 09.2019
- Managed inventory control software and identified discrepancies to ensure accurate stock databases.
- Oversaw the daily dispatch of orders to various departments, ensuring timely and accurate fulfillment.
Education
Music
University of California, Davis
Davis, CA06-2016
Skills
Channel & Strategic Account Operations
OEM & Channel Business Models
DRAM Product Knowledge
Pricing Strategy & Revenue Optimization
Cross-Functional Coordination
PO & Sales Operations Management
Data-Driven Decision Making
Contract Alignment & Customer Engagement
Timeline
Sr. Sales Operations Analyst
SKHynix America
01.2022 - Current
E-Commerce Sales Coordinator
Digital Outlet Inc.
09.2019 - 12.2021
Inventory Controller
Digital Outlet Inc.
09.2016 - 09.2019
Music
University of California, Davis