Tow Truck Driver
LL TOWING AND HAULING LLC
North Brunswick, New Jersey
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Followed company policies and procedures related to health and safety guidelines.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Worked closely with other drivers, mechanics, tow operators during shifts.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Followed regular schedule of pickups for individual customers and groups.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Performed regular inspections and completed vehicle repairs.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
- Assisted customers in understanding how tow trucks work and what services are available.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Recorded expenses and maintained receipts.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Provided courteous customer service at all times by being friendly, helpful, and professional.