Leon Stahel
Marathon,WI
Summary
Seasoned Mechanic with a robust background in vehicle diagnostics and customer service, notably at Swiderski Equipment Inc. Excelled in leveraging diagnostic tools and CRM to enhance service delivery and client satisfaction. Skilled in electrical system rewiring and fostering customer relationships, consistently achieving efficient repair solutions and positive feedback.
Overview
35
35
years of professional experience
Work History
Mechanic/After Sales Support
Swiderski Equipment Inc
Mosinee, WI
10.2007 - Current
- Maintained accurate records of work performed in accordance with company standards.
- Leveraged diagnostic tools and equipment to identify vehicle issues.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Adhered strictly to safety requirements when operating machinery or handling hazardous materials.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
Mechanic
Roland Machinery
Weston, WI
04.2005 - 10.2007
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Reviewed work orders and discussed with supervisors.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Tested components with appropriate instruments to ensure proper operation.
- Assisted fellow mechanics when necessary during complex repairs.
- Addressed customer questions and concerns regarding products and services.
- Consulted with customers regarding service options available based upon their needs.
Mechanic
Cherokee Garage Inc.
Colby, WI
03.2000 - 05.2005
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Reviewed work orders and discussed with supervisors.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Tested components with appropriate instruments to ensure proper operation.
- Assisted fellow mechanics when necessary during complex repairs.
- Addressed customer questions and concerns regarding products and services.
- Consulted with customers regarding service options available based upon their needs.
Sales/Service Coordinator
Northern Welding & Supply
Wausau, WI
06.1990 - 06.2000
- Participated in team meetings to discuss sales strategies and tactics.
- Provided technical support for customers with complex inquiries or problems.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Conducted in-depth research on competitor trends, products and services.
- Maintained detailed reports on sales activities, including daily sales data and customer feedback.
- Engaged customers with interesting, informative presentations to highlight benefits and overcome objections.
- Evaluated customer desires and budgetary constraints to pick best products or services.
- Established relationships with key accounts by providing excellent service.
Education
High School Diploma -
Marathon High School
Marathon, WI05-1987
Skills
- Vehicle inspections
- Servicing vehicles
- Electrical system rewiring
- Troubleshooting
- Hand and power tools
- System upgrades
- Welding and fabrication
- Transmission rebuilding
- Schematic assessment
- Chassis repair
- Parts documentation
- Mechanical systems
- Maintenance and repairs
- Customer relationship management (CRM)
- Work order management
- Diagnostic tools
Timeline
Mechanic/After Sales Support
Swiderski Equipment Inc
10.2007 - Current
Mechanic
Roland Machinery
04.2005 - 10.2007
Mechanic
Cherokee Garage Inc.
03.2000 - 05.2005
Sales/Service Coordinator
Northern Welding & Supply
06.1990 - 06.2000
High School Diploma -
Marathon High School
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