Detailed E-Commerce Manager with 3 years of hands-on experience overseeing online sales and presence of web companies. Skillful in troubleshooting online website issues, tracking website functionality and organizing promotions.
- Hired employees and managed hiring-related paperwork.
- Conducted training programs to enhance job skills, including Microsoft Excel proficiency and ERP software usage.
- Sourced network hardware, including switches, routers, CAT 5E cables, optical fiber, and optical fiber transceivers.
- Designed and configured computing network environments for surveillance systems and ERP server deployment.
- Deployed ERP server and SQL system on Windows Server 2022.
- Set up a reverse proxy server on Linux (Ubuntu) for secure internal network access.
- Provided maintenance support for various software and hardware issues, including Windows System installations and printer management.
- Managed customer orders by generating required documents for the warehouse and packaging departments.
- Handled order cancellations based on customer requests or inventory and delivery issues.
- Calculated and compared purchase subtotals, taxes, and shipping costs for customer invoices.
- Addressed customer complaints through email communication.
- Collaborated with the team to optimize Amazon warehouse supply needs.
Leadership Experience, Customer Experience,
Linux Server (Ubuntu, CentOS),
Java, Python, HTML (& JS), Routers and Switches (MSTP, OSPF, VLAN)
Java Web Project This is a bookstore Java web project that works as the back end server and renders front end to send to the browser making the request. While this project touches both front and back end technologies, it puts a stress on server-side technologies, such as Java Jarketa, JDBC (DAO), connection pool, MySQL, TomCat framework (Servlets), and Thymeleaf server rendering. In addition, to interact with front end, this project also requires Vue rendering and AXIOS Ajax framework. Used cookies and sessions to store information such as login status.
Linux on AWS set up VPN service on AWS, reliable and currently still using it