Leon Voltz
North Little Rock,AR
Summary
Creative IT Engineer practiced at finding novel solutions to diverse technical problems. Comfortable maintaining and repairing wide-ranging systems. Skilled at both initial design planning and legacy asset maintenance. Thick-skinned and professional in transforming critiques into polished and on-target work.
Overview
10
10
years of professional experience
Work History
Systems Administrator
Pca Technology
Little Rock, AR
02.2023 - Current
- Monitored systems performance to identify potential issues and provided solutions as needed.
- Installed, configured, maintained and administered multiple operating systems including Windows Server 2008, 2012, 2016, Linux Ubuntu and Red Hat Enterprise.
- Implemented network services such as DHCP, DNS, Active Directory and Group Policy Objects.
- Managed user accounts in AD ensuring users have appropriate access rights.
- Provided technical support to end-users across the organization with IT related issues and queries.
- Configured advanced firewalls rules to ensure secure communication between internal networks and external entities.
- Troubleshot networking connectivity issues within LAN and WAN environment utilizing packet sniffers such as Wireshark or tcpdump tools.
Network Engineer
Jefferson Regional Medical Center
08.2020 - 12.2022
- Supported various operating systems and server technologies
- Delivered a high level of support and maintenance to all network systems, including hardware, software and applications to maximize efficiency and reduce bottlenecks.
- Assessed customer needs and goals through communication and system evaluations to modify existing databases for personalized customization.
- Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity.
- Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
- Worked closely with end users to solve problems related to hardware and software.
- Analyzed intricate server issues and supported large enterprise and business-critical applications.
Integration Programmer Analyst
Jefferson Regional Medical Center
Pine Bluff, AR
09.2018 - 08.2020
- Designed interfaces for the integration of multiple downstream ancillary system.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Developed and managed project plans while providing status updates to management.
Business Applications Specialist
Jefferson Regional Medical Center
Pine Bluff, AR
02.2017 - 09.2018
- Support various hospital infrastructure applications including Citrix, Active Directory, Windows 7 or greater, hardware such as PCs, laptops, printers, and scanners.
- Support various hospital systems such as Enterprise Revenue Management, Document Management, Registration, Scheduling, and ERP.
- Recommended improvements to facilitate team and project workflow while implementing Soarian Financials.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
Systems Technician
Jefferson Regional Medical Center
Pine Bluff, AR
06.2014 - 02.2017
- Monitor multiple systems, work a Help Desk System, configure hardware, perform backups, and maintain tape libraries.
- Demonstrated professional attitude and exemplary composure in every internal and customer interaction to promote collaboration and team success.
- Communicated with ticket submitters to provide updates on in-process repairs and restoration timeframes.
- Detected and corrected error messages within software and hardware reporting systems.
Education
MBA - Data Analytics
Louisiana State University At Shreveport
Shreveport, LA12.2019
Bachelor of Science - Computer Information Systems
University of Arkansas At Monticello
Monticello, AR12.2013
Skills
- Critical thinking
- Leadership
- Amazon Web Services
- Google Cloud Platform
- Microsoft SQL
- VMWare
- Citrix
- Active Directory
- Document management
- Database administration
- System Administration
- Data backups
- Troubleshooting
- Documentation and Reporting
- Forecasting and planning
- Requirements gathering
- Work flow planning
- Systems implementation
- Account development
- network administration
Certifications
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect - Associate
- AWS SysOps Administrator - Associate
- Google Associate Cloud Engineer
- Microsoft Certified: Azure Administrator Associate
- Hashicorp Certified: Terraform Associate
- LPI Linux Essentials
Timeline
Systems Administrator
Pca Technology
02.2023 - Current
Network Engineer
Jefferson Regional Medical Center
08.2020 - 12.2022
Integration Programmer Analyst
Jefferson Regional Medical Center
09.2018 - 08.2020
Business Applications Specialist
Jefferson Regional Medical Center
02.2017 - 09.2018
Systems Technician
Jefferson Regional Medical Center
06.2014 - 02.2017
MBA - Data Analytics
Louisiana State University At Shreveport
Bachelor of Science - Computer Information Systems
University of Arkansas At Monticello
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