Leona Hogan
Westminster,MA
Overview
7
7
years of professional experience
Work History
Behavior Therapist
Shapiro Educational and Behavioral Consultants
FITCHBURG
01.2022 - Current
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Reduced challenging behaviors by implementing evidence-based interventions and monitoring their effectiveness.
- Promoted positive reinforcement techniques throughout therapy sessions, motivating clients towards goal achievement.
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
Residential Counselor
Perkins School
LANCASTER
03.2020 - 05.2024
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
- Developed strong rapport with diverse clientele through culturally competent care practices.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
Activities Assistant
The Highlands
FITCHBURG
08.2021 - 04.2022
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
- Managed inventory of activity supplies, ensuring adequate materials were available for planned events while adhering to budget constraints.
Cashier
Leominster House of Pizza
LEOMINSTER
11.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Strengthened teamwork among staff members by effectively communicating responsibilities during busy shifts.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Intern
GAAMHA
01.2018 - 05.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Worked with individuals with special needs to increase social skills and independence.
Education
Bachelor of Science - Psychology
Fitchburg State University
Fitchburg MA05.2022
Oakmont Regional Highschool
06.2018
Skills
- Data analysis skills
- Behavioral Skills Training
- Relationship Building
- Crisis intervention strategies
- Individualized Treatment Planning
- Collaborative Problem-Solving
- Behavioral Interventions
- Applied Behavior Analysis
- De-Escalation Techniques
- Professionalism and Ethics
- Teamwork and Collaboration
Timeline
Behavior Therapist
Shapiro Educational and Behavioral Consultants
01.2022 - Current
Activities Assistant
The Highlands
08.2021 - 04.2022
Residential Counselor
Perkins School
03.2020 - 05.2024
Cashier
Leominster House of Pizza
11.2018 - 10.2019
Intern
GAAMHA
01.2018 - 05.2018
Bachelor of Science - Psychology
Fitchburg State University
Oakmont Regional Highschool