Leona Ledenko

• I came on board as a green stewardess before the summer season, I was a laundry stewardess and I quickly progressed to housekeeping, where I was the head of housekeeping during the summer and winter seasons. The following summer season, I was promoted to relief service stewardess.
• A stewardess working on a yacht with a focus on housekeeping and service plays a critical role in ensuring a high standard of cleanliness, comfort, and hospitality for guests. This position often requires versatility, attention to detail, and the ability to adapt to varying guest needs in a luxury setting
• Maintained strong guest satisfaction by promptly acting on requests and providing excellent customer service
• Crossing from Seychelles to Split - Managed all aspects of crew mess, provisioning, meal service, and onboard maintenance as the sole stewardess during a 20-days crossing. Independently handled daily operations, ensuring the yacht remained clean, organized, and well-stocked. Collaborated closely with the captain and crew to maintain high service standards and a smooth voyage. Adapted to the challenges of long-term ocean travel, demonstrating strong organizational and multitasking skills
• Crossing from Split to Carribean- Handled responsibilities of only stewardess on an extensive 25-days sea voyage

Joined the vessel as 2nd Stewardess and was quickly promoted to Chief Stewardess due to strong performance, initiative, and leadership skills
• Took full responsibility for the interior department, including team management, guest service, and daily operations
• Oversaw high-end service delivery, housekeeping, table settings, flower arrangements, and provisioning
• Ensured the yacht was guest-ready at all times and maintained the highest standards of luxury and discretion in a fast-paced environment

• Provision of information on wine characteristics, wine
• Production and types of wine
• Evaluation and sales of wine using accepted techniques and guidelines
• Explaining the menu and suggesting additional items to guests

• Welcomed guests and accompanied them to their table
• Explained the menu and suggested additional items to guests
• Solicited customer feedback and acted upon it to guarantee satisfaction

• Cleaning, sweeping and vacuuming guestrooms and changing the bed sheets for new guests
• Ensuring guests received quality customer service at all times
• Reporting repairs where necessary
• Making sure to provide the guests with an excellent vacation
• Also, check-in and check-out

• Cleaning, sweeping and vacuming guestrooms and changing the bed sheets for new guests
• Ensured guests received quality custermer service at all times

• Welcoming guests and accompanying them to their table
• Explaining the menu and suggesting additional items to guests
• Solicitation of customer feedback and acting upon it to ensure satisfaction