Hi, I’m
Leonard Delgado
Naples,FL
Summary
Wherever Leonard decides to work his main focus is to increase company standards by displaying excellent work ethic and commitment. By doing so Leonard increases customer standards by possessing an endless aptitude to better himself and learn.
Overview
9
years of professional experience
1
Certification
Work History
Redfin
Senior Lead Agent
12.2021 - 02.2023
Job overview
- Established strong customer relationships, building recommendations and loyalty.
- Developed new business and managed new and existing clients.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- In one year sold 9.2 million dollars worth of real estate, and closed 20 transactions, converting customers at a 22% clip.
Fedex Express
Courier/Dangerous Goods Agent
10.2020 - 11.2021
Job overview
- Supervised compliance measures regarding domestic and international tariffs and customs regulations.
- Ensure all packages loaded in aircraft/trucks have proper dangerous goods paperwork on all departures. Ensure all dangerous goods shipments are properly loaded, secured and palletized on outbound aircraft/trucks in accordance with IATA, CFR Part 49, and FedEx Express policies and procedures.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Properly documented all specimens received using Workday and WorkBench Software.
FedEx Express
Team Leader, Logistics
11.2015 - 11.2020
Job overview
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Promoted high standards through personal example to help each member understand expected behaviour and standards.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
Swissport Fueling
Aircraft Fueler
10.2013 - 11.2015
Job overview
- Recorded maintenance actions in aircraft logbooks.
- Coordinated and distributed exposure and contamination control procedures.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Operated tugs, shuttles and other ground service equipment.
- Fueled airline equipment according to exact work orders.
- Handled aviation fuel and chemicals with correct procedures and quality control standards.
Education
Embry-Riddle Aeronautical University - Daytona BeachDaytona Beach, FL
Bachelor of Science from Logistics And Supply Chain Management
05.2018
Skills
- Transportation/Logistics Specialist
- Bilingual/Spanish
- Leadership Experience
- Inventory Management
- OSHA trained
- IATA DG Regulations
- FAA Ramp Rules and Regulations
- Retaining Customers/Follow-up Expert
Certification
Real Estate License
Currently obtaining Class D security license
Dangerous Goods Training
Languages
Spanish
Full Professional
Timeline
Senior Lead Agent
Redfin
12.2021 - 02.2023
Courier/Dangerous Goods Agent
Fedex Express
10.2020 - 11.2021
Team Leader, Logistics
FedEx Express
11.2015 - 11.2020
Aircraft Fueler
Swissport Fueling
10.2013 - 11.2015
Embry-Riddle Aeronautical University - Daytona Beach
Bachelor of Science from Logistics And Supply Chain Management