Travis Plaisance
Summary
Aviation operations leader with extensive experience in logistics management and team performance optimization. Proven expertise in compliance audits for dangerous goods handling and staff training on operational best practices. Focused on maintaining safety standards while enhancing productivity and customer satisfaction through effective communication and collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ramp Agent/Flight Operations Lead
Federal Express
Fort Worth, USA
10.2017 - Current
- Review inbound FDR and TDRs and assign Bypass freight to appropriate area
- Review rollover freight to ensure all freight has appropriate scans needed
- Work with Engineering to build load plan for flights
- Implement load plan with slide team
- Adjust load plan on the fly to account for weather and freight overages and changes in the flight
- Coordinate with Upline and Downline Facilities to ensure speedy sort operations
- Daily audits of all flight paperwork folders for workgroup to ensure 100% accuracy and compliance
- Daily scale inspection audits to ensure 100% accuracy and compliance
- Daily DG Paperwork Audit for 100% accuracy and compliance
- Led workgroup of 25-30 employees to efficiently load ULDs for flights, ensuring timely departures and adherence to safety standards
- Trained and coached employees on safe and effective loading practices for ULDs, enhancing team performance and compliance with safety protocols
- Lead a workgroup of 10-15 employees in onload/offload of aircraft
- Train and coach employees on usage of equipment (AV, Handheld, Scanner....)
- Monthly random self-audit of compliance to Fedex policies during Aircraft Onload
- Handle communications with GOCC about sort or flight issues
- Applied critical thinking to resolve issues, ensuring all freight was captured and maintaining on-time flight departures
- Displays strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Participates in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Operated equipment while observing standard safety procedures.
- Demonstrates adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Safely operates various types of equipment such as conveyor belts, push-back tractors and tugs.
- Maintains clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Coordinate with different departments to verify freight was placed on correct outgoing flight.
- Complete cargo manifests and flight paperwork.
- Directed aircraft movements into and out of designated parking positions using clear hand signals.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Verify documentation and condition of freight to assure quality standards were achieved.
- Assisted in training new employees on safety protocols and warehouse operational procedures.
- Efficiently operate ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of cargo.
- Handle Air-to-Ground communications with flight crew using ATG Radio
- Assisted in creating the monthly aircraft parking plan.
- Use Acars to communicate with flight crew during flight
Owner/Manager
Player 1 Electronics
Haslet, Texas
07.2024 - Current
- Managed daily operations of electronics retail business, driving compliance with regulations and optimizing efficiency.
- Oversaw inventory management and replenishment to maintain optimal stock levels.
- Negotiated with vendors for optimal pricing, significantly increasing profit margins.
- Trained and supervised staff on customer service standards, improving customer experiences and satisfaction.
- Developed and implemented targeted marketing strategies to enhance brand visibility and attract new customers.
- Analyzed market trends to inform product selection and identify growth opportunities.
- Conducted performance reviews and prepared schedules to optimize workforce productivity.
- Hosted special events to boost community engagement and brand awareness.
Package Handler
Federal Express
Fort Worth, USA
11.2016 - 10.2017
- Improved turnaround times for deliveries through meticulous packaging processes.
- Loaded and unloaded materials efficiently for prompt shipment.
- Coordinated with team members to streamline workflow for loading and unloading tasks.
- Enhanced productivity by effectively managing tasks in high-pressure situations.
- Operated equipment while strictly adhering to standard safety procedures.
- Maintained clean, orderly work environment, ensuring safety and compliance.
- Demonstrated commitment to quality control by consistently meeting company accuracy standards.
- Uphold security measures by screening packages and reporting suspicious items immediately.
Club DJ
Electric Cowboy
Fort Worth, USA
10.2013 - 11.2016
- Utilized advanced DJ software for seamless mixing transitions and effects during performances.
- Streamlined performance setup by organizing equipment for optimal sound quality.
- Promoted group dance competitions and party games to enhance guest entertainment.
- Curated playlists to match station's format while monitoring song lengths to prevent dead air.
- Secured repeat business and referrals by consistently receiving positive client feedback.
- Fostered lasting client relationships by providing outstanding customer service throughout event lifecycle.
- Expanded client base through targeted networking and leveraging positive word-of-mouth.
- Established strong online presence through regular social media engagement and website updates.
Education
High School Diploma -
Quitman High School
Quitman, TX05-1999
No Degree - Communications
Tyler Junior College
TylerSkills
- Logistics management
- Logistics and transportation
- Dangerous Goods specialist
- Hazardous materials handling
- Weight and balance loading
- Trip planning and coordination
- Aircraft Marshalling operations
- Pushback procedures
- Cargo equipment operation
- Aircraft deicing
- QDM expertise
- New agent training
- Team leadership skills
Certification
- AIM Certified
- DG Specialist
- Pushback Operations
- Marshalling Operations
- QDM Apprentice
- Jumpseat Check-in
- TRIPS Specialist
- Certified CPR AED
Certificate Of Completion
Travis Plaisance, AiM 2.0 Journey, 02/21/25
Qdst Member
I have been my workgroup QDST lead for 6+ years. I lead workgroup in monthly safety meetings. My workgroup has near 100% safety record in my time as lead.
Timeline
Owner/Manager
Player 1 Electronics
07.2024 - Current
Ramp Agent/Flight Operations Lead
Federal Express
10.2017 - Current
Package Handler
Federal Express
11.2016 - 10.2017
Club DJ
Electric Cowboy
10.2013 - 11.2016
High School Diploma -
Quitman High School
No Degree - Communications
Tyler Junior College