Operations Professional with a strong background in business operations. Experience working as a people manager in both union and non-union settings. Strong interpersonal and written communication skills.
Communicate effectively to meet tight deadlines, ensure follow up and meet goals/expectations.
Manage records, inspections and maintenance standards as it relates to governing agencies.
Experience working with local agencies such as Delta Diablo Water, BAAQMD, Coast Guard and others, ensuring all permitting requirements are up to standards.
Manage 3rd party contractors , vetting companies to come into our facility to perform maintenance, repairs, new installation projects; ensuring that all safety protocols are followed and documented. Including, not limited to, HVAC, Heavy Equipment, Structural repair, ironworkers, painting , sandblasting, landscaping, conveyors systems, PLC systems etc.
Coordinate vessel loading operations at facility. Scheduling surveryors, security guards, draft analysists, customs, etc.
Operations Supervisor
Recology Golden Gate Disposal
San Francisco, CA
11.2021 - 06.2023
Supervise day-to-day operations of collections, transfer station, material recovery or composting facility, as assigned.
Monitor work to ensure efficient and effective operations. Observes operational practices and enforces safety policies and procedures.
Implement training and materials for process improvement, including changes in working conditions and use of equipment to increase efficiency of operations, department, or work crew.
Provide excellent customer experience through telecommunications, email and in person consultations for questions comments and concerns.
Strong interpersonal skills working in both union and non-union environments.
Provide analysis on metrics as it involves my district and provide ideas for process improvement in areas such as routing, community outreach, revenue growth and safety practices.
Collaborate with local government and community agencies to better understand the needs of specific communities. Attend and present at meetings, events and other gatherings as a company representative.
Dispatch Supervisor
Recology Golden Gate Disposal
San Francisco, CA
01.2019 - 11.2021
Assures compliance of RouteWare application including Route completion, sequencing of stops, comments, route changes, missed customers, and addresses all issues, including coaching and disciplining drivers.
Manages attendance issues with drivers including tardiness, missed meal periods, unexcused absences by coaching and disciplinary action, as well as OT and reassignment pay.
Supervise Route Maintenance Specialists, including scheduling, hiring and discipline, providing back up to job functions as needed.
Analyzes routes and makes routing changes including day and service level changes. Makes rate adjustments to resolve billing disputes.
Ensures policies and procedures are followed in accordance with the collective bargaining agreement.
Education
Bachelor of Arts - Communications
William Penn University
Oskaloosa, IA
05-2018
Associates For Transfer - General Education
Los Medanos College
Pittsburg, CA
12-2015
High School Diploma -
Antioch High School
Antioch, CA
06-2014
Skills
Job Planning
Inventory Replenishment
Facilities Maintenance
Quality Control
Vehicle Maintenance
Emergency Response
Troubleshooting
Preventive Maintenance
Grounds Maintenance
Work Order Management
Employee performance evaluation
Production Scheduling
Deadline Management
Employee Scheduling
Staff Management
Lockout and tagout procedures
Timeline
Facility Operations/Maintenance Supervisor
Koch Industries
06.2023 - Current
Operations Supervisor
Recology Golden Gate Disposal
11.2021 - 06.2023
Dispatch Supervisor
Recology Golden Gate Disposal
01.2019 - 11.2021
Bachelor of Arts - Communications
William Penn University
Associates For Transfer - General Education
Los Medanos College
High School Diploma -
Antioch High School
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