Leonard Mica
Seguin,Texas
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
34
34
years of professional experience
Work History
General Manager
A&S Recycling
03.2023 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Production Manager
B&B Charcoal
10.2010 - 02.2023
- Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
- Conducted monthly inventory to ensure accuracy in record keeping numbers and to ensure proper product was being produced to fill customer needs.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Wrote and conducted formal performance reviews for production personnel.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Assistant Shipping Manager
J Bar B Foods
02.2002 - 08.2010
- Streamlined shipping processes by implementing efficient scheduling and organization strategies.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Drugstore Dept. Manager
HEB Grocery Store
08.1990 - 02.2002
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Seguin High School
Seguin, TX06.1991
Skills
- Continuous Improvement Process
- Critical Thinking
- Decision Making
- Time Management
- Production Order Review
- Verbal and Written Communication
- Process Planning
- Raw Material Examination
- New Process Development
- Production Scheduling
- Inventory Coordination
- Safety Management
- Maintenance Planning
- Dedication to Product Quality
Timeline
General Manager
A&S Recycling
03.2023 - Current
Production Manager
B&B Charcoal
10.2010 - 02.2023
Assistant Shipping Manager
J Bar B Foods
02.2002 - 08.2010
Drugstore Dept. Manager
HEB Grocery Store
08.1990 - 02.2002
High School Diploma -
Seguin High School