Leonard Milfort
Brooklyn,NY
Summary
Results-driven Project Manager with extensive experience in coordinating IT and business projects. Successfully manages cross-functional teams to enhance operational efficiency and resolve escalations, contributing to timely project deliveries. Proficient in risk management and documentation, ensuring projects align with strategic objectives and stakeholder expectations.
Overview
15
15
years of professional experience
Work History
Project Manager
Optimum
New York, New York
09.2025 - Current
- Managed multiple fast‑turnaround tasks and projects daily, coordinating Engineering, Construction, and Operations teams to achieve timely project completion.
- Assign and track work across cross‑functional groups, maintaining clear ownership and accountability for deliverables.
- Resolve daily escalations with internal teams and external partners, ensuring timely and effective outcomes.
- Maintain consistent follow‑up with stakeholders to keep milestones and timelines on track.
- Monitored and analyzed reports from multiple platforms to support project tracking and identify risks.
- Documented processes and identified opportunities to streamline workflows, enhancing operational efficiency.
- Apply strong problem‑solving and critical‑thinking skills to identify root causes and adapt quickly in a fast‑moving environment.
Project Coordinator
Boldyn Networks
New York, New York
09.2021 - 06.2025
- Led coordination and execution of fiber installation projects for LinkNYC and Link5G across all five boroughs, managing underground infrastructure access, stakeholder engagement, and quality control to mitigate third-party damage and ensure compliance with regional 811 protocols.
- Coordinated wireless cell site projects by managing timelines and vendor relationships, resulting in on-time deployments.
- Produced detailed project reports and maintained documentation to support efficient accounting processes and expedite service restoration.
Deployment Coordinator
Digital Realty Trust
11.2019 - 06.2020
- Coordinated the deployment of 26 DELL ScienceLogic servers across 13 nationwide sites, ensuring seamless client integration.
- Collaborated with contractors to implement and maintain server operations, ensuring optimal performance and reliability.
- Conducted equipment audits using Site Tracker, enhancing lifecycle management and supporting infrastructure planning.
Managed Output Analyst
Canon Business Services
05.2015 - 11.2019
- Conducted in-depth data mining and analysis to optimize printer layout and distribution, achieving 15% increase in efficiency at Morgan Stanley.
- Developed business cases for new projects, tracking and reporting key metrics during device refresh initiatives.
- Analyzed business processes to identify areas for improvement and efficiency.
- Collaborated with stakeholders to gather requirements for project initiatives.
- Developed reports using data analysis tools to support decision-making.
Research Analyst
JP Morgan Chase
10.2011 - 05.2013
- Compiled and analyzed statistical reports, leading to a 15% improvement in operational efficiency.
- Developed and implemented streamlined procedures coordinating 10+ cross-departmental projects within tight schedules.
- Managed facility operations, including 5+ shutdowns and 20+ telephone installations, ensuring timely execution.
Education
B.S. - Telecommunications Engineering
New York City College of Technology
New York, NY05-2026
B.S. - Corporate Communications
Baruch College
New York, NY01-2009
Skills
- Agile project management
- Project Coordination
- Project scheduling
- Risk Management
- Risk management
- Resource Management
- Process optimization
- Issue resolution strategies
- Team performance analysis
- Cross-functional Collaboration
- Stakeholder Communication
- Documentation
Personal Information
Title: Program Manager
Timeline
Project Manager
Optimum
09.2025 - Current
Project Coordinator
Boldyn Networks
09.2021 - 06.2025
Deployment Coordinator
Digital Realty Trust
11.2019 - 06.2020
Managed Output Analyst
Canon Business Services
05.2015 - 11.2019
Research Analyst
JP Morgan Chase
10.2011 - 05.2013
B.S. - Telecommunications Engineering
New York City College of Technology
B.S. - Corporate Communications
Baruch College