Leonard Munoz
Fresno,CA
Summary
Results driven Senior Audio Video Technician with Future Home Systems & Design, adept at leading installation teams and ensuring seamless project execution. Expert in configuring AV systems and delivering exceptional customer service. Recognized for delivering quality workmanship and for successfully completing thousands of residential and commercial installations over a 20 year career.
Overview
22
22
years of professional experience
Work History
Senior Audio Video Technician
Future Home Systems & Design
10.2004 - Current
- Installed, configured, and maintained commercial and residential audio/video systems.
- Led installation teams and coordinated project timelines to ensure on-time completion.
- Read and interpreted blueprints, wiring diagrams, and technical schematics.
- Installed and terminated low-voltage cabling, including Cat5e/Cat6, HDMI, speaker wire, and coaxial cable.
- Configured and programmed AV control systems, including touch panels, remotes, and automation systems.
- Installed and calibrated televisions, projectors, video walls, speakers, amplifiers, and surround sound systems.
- Tested, diagnosed, and repaired audio/video equipment and system components.
- Performed system commissioning, quality assurance testing, and final client walkthroughs.
- Trained customers on the operation and functionality of installed AV systems.
- Collaborated with project managers, electricians, and contractors to ensure seamless system integration.
- Maintained accurate documentation of installations, service calls, and equipment inventories.
- Ensured compliance with safety standards, building codes, and company installation procedures.
- Managed inventory, ordered materials, and verified equipment before installation.
- Provided exceptional customer service by resolving technical issues quickly and professionally.
- Mentored and trained junior technicians on installation techniques, troubleshooting, and safety procedures.
- Performed preventative maintenance and software/firmware updates on AV equipment.
- Configured network-connected AV devices, including streaming, conferencing, and smart automation systems.
- Troubleshot network connectivity issues affecting audio/video performance.
- Maintained clean, organized job sites while ensuring high-quality workmanship and customer satisfaction.
Education
High School Diploma -
Fresno High School
Fresno, CASkills
- Strong work ethic
- Team collaboration
- Safety-conscious
- Heavy lifting and material handling
- Hand and power tool operation
- Equipment installation
- Problem-solving
- Time management
- Customer service
- Dependable and punctual
- Attention to detail
- Adaptability
Timeline
Senior Audio Video Technician
Future Home Systems & Design
10.2004 - Current
High School Diploma -
Fresno High School