Summary
Overview
Work History
Education
Skills
References
Personal Information
Affiliations
Timeline
Generic
Leonard Robinson

Leonard Robinson

Topeka,USA

Summary

Accomplished Program Director with a proven track record at Advanced Individual Services, adept in strategic planning and staff training. Spearheaded innovative strategies, enhancing program quality and compliance. Skilled in customer service and leadership, significantly boosting public awareness and client satisfaction.

Overview

7
7
years of professional experience

Work History

Program Director

Advanced Individual Services
Topeka, KS
08.2022 - Current
  • Developed strategic plans to ensure successful program operations.
  • Organized and facilitated team meetings, workshops, and events.
  • Provided leadership in developing innovative approaches to meet program goals.
  • Directed staff training on technical aspects of programming activities.
  • Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
  • Ensured compliance with organizational standards and applicable laws and regulations.
  • Developed strategies to increase public awareness of the organization's services.
  • Implemented quality assurance protocols to ensure high-quality service.

Sales Representative

Cable Dahmer of Topeka
Topeka
08.2021 - 07.2022
  • Developed a large book of business for repeat and referral customers
  • Assisted customers in finding vehicles that fit their budget and needs
  • Negotiated down payments, monthly payments, and trade-in values
  • Followed up with customers
  • Develop and maintain relationships with potential customers in the local community to drive sales and increase brand awareness
  • Implement innovative sales strategies to increase customer base and revenue for Cable Dahmer of Topeka
  • Deliver exceptional customer service to exceed customer expectations and build long-lasting relationships

Crisis Care Specialist

Valeo Behavioral Health Care
Topeka, KS
04.2018 - 07.2021
  • Develop and maintain positive relationships with clients to ensure their needs are being met and to facilitate their recovery process
  • Collaborate with a multidisciplinary team to develop and implement individualized crisis intervention plans for clients
  • Provide culturally sensitive care and support to clients from diverse backgrounds to ensure inclusivity and equity in their recovery process

Education

Not completed - social work

Washburn University
Topeka, KS
05.2021

Skills

  • Customer service experience
  • Effective leader
  • Coaching and mentoring
  • Strategic planning
  • Administration
  • Staff training
  • Safety protocols
  • Policy implementation

References

  • Kelly Frakes, Retired - CEO of Crown Distributors, 7856402280
  • Taylor Wilson, Pre Owned Director - Cable Dahmer, 7854300923
  • Stacy Bleidissel, Owner - Advanced Individual Services, 7855546487
  • Andrea Parrett, Program Manager - KDADS, 7858134038

Personal Information

Age: 25

Affiliations

  • Special Olympics Coach
  • Unified Special Olympics Partner

Timeline

Program Director

Advanced Individual Services
08.2022 - Current

Sales Representative

Cable Dahmer of Topeka
08.2021 - 07.2022

Crisis Care Specialist

Valeo Behavioral Health Care
04.2018 - 07.2021

Not completed - social work

Washburn University

Similar Profiles

CREATE PROFILE
Leonard Robinson