Leonard Smith
Okemos,MI
Summary
Throughout my career, I've consistently achieved success by engaging with diverse customers and cultures individually and in group settings. My innate ability to establish rapport quickly, build trust, and relate to individuals on all levels has been instrumental in my accomplishments. As a psychology major, I am deeply interested in helping others achieve their personal goals in the short and long term. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales/Customer Service Representative
House of Soles
10.2020 - 05.2024
- Responsible for providing hands-on customer support in the store and via sales calls
- Handle all customer inquiries and complaints, restock the store, clean as needed, and supervise part-time and full-time sales support
- Manage and make employees' schedules, train, interview, and hire key staff members
- Communicate with accounting and maintain payroll
- Meet with key board members to discuss ways to improve walk-in traffic and the store's profit and loss.
Education
Psychology
Lansing Community College
Lansing, MI05.2027
High School Diploma -
Haslett High School
Haslett, MI06.2022
Skills
- Excellent Communication-Strong Work Ethics
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Microsoft Office Tools-Research
- Conflict Resolution
- Problem Resolution
Accomplishments
Deans List 2023 and 2024
Hobbies and Interests
- Basketball
- Football
- Exercising
- Video games
- Anime
- Reading
- Working with children
Basketball, Football, Working out, Yoga, Reading, Anime,
I played varsity basketball and football in high school. I am passionate about exercising and doing yoga. I also like to read metaphysical books and watch anime.
Timeline
Sales/Customer Service Representative
House of Soles
10.2020 - 05.2024
Psychology
Lansing Community College
High School Diploma -
Haslett High School
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