To become a Concierge team member in the Box Office at the Bally Hotel-part time. Strengths include strong customer service within high- end hospitality environments, strong interpersonal communication skills, problem- solving abilities. Noted for improving customer satisfaction, contributing positively to team dynamics, and overall customer experiences.
Performed multiple cleaning activity and routine housekeeping functions for multiple Vacation Rental properties.
Guest Arrival - Provided an inspection of the Vacation Rental Property prior to the guest arrival and ensured the property was clean and stocked with essential products, complimentary gift items, and any special needs of the guest.
Guest Departure- Provided an inspection of the Vacation Rental property upon the guest's leaving looking for lost and found items, and any property damage.
Field service - looked for and addressed responses from departing guests regarding any property items broken or needing repair or replacement.
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