Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leonard Troufield

North Providence

Summary

Personable and knowledgeable with passion for customer service and wellness. Possesses solid understanding of product varieties and regulations, paired with strong communication skills and attention to detail. Committed to providing exceptional customer experiences and fostering welcoming environment.

Overview

3
3
years of professional experience

Work History

Budtender

Thomas C. Slater Compassion Center
05.2024 - 01.2025
  • Checked guests' photo identification for validity and age requirements.
  • Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.

Veterinary Assistant

Bay State Emergency Veterinary Services
02.2023 - 04.2024
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.

Dog Daycare Attendant

My Lucky Dog
11.2021 - 02.2023
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.

Education

High School Diploma -

William Tolman High School
Pawtucket, RI
06-2016

Skills

  • Patience and empathy
  • Customer assistance
  • Packaging products
  • Strong communication and interpersonal skills
  • Building rapport
  • Honest and dependable
  • Attention to detail
  • Excellent written and verbal communication
  • Team cooperation
  • Creative thinking
  • Friendly and helpful
  • Goal driven

Timeline

Budtender

Thomas C. Slater Compassion Center
05.2024 - 01.2025

Veterinary Assistant

Bay State Emergency Veterinary Services
02.2023 - 04.2024

Dog Daycare Attendant

My Lucky Dog
11.2021 - 02.2023

High School Diploma -

William Tolman High School

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Leonard Troufield