Leonardo Alvarado
Punta Gorda,FL
Summary
Driven by strategic planning and goal orientation, I enhanced workflow and customer satisfaction at Island Cleaning & Housekeeping. My expertise in inventory control and software proficiency, coupled with a knack for fostering key client relationships and executing complex projects at Triton Construction Services, showcases my comprehensive skill set and results-driven approach. As ab experienced Supervisor I lead team members to be on-time with job completion. I have expertise in assigning tasks, training employees, providing feedback, mediating interpersonal conflicts and implementing company procedures. I have excellent communication and listening skills, provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Supervisor
Island Cleaning & Housekeeping
02.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Rebuilder
Triton Construction Services
09.2022 - 01.2023
- Increased workshop productivity by maintaining a clean, organized workspace and adhering to safety protocols.
- Optimized inventory management processes by regularly auditing stock levels, ordering necessary parts promptly, and minimizing waste materials.
- Collaborated with team members to complete complex rebuilding projects, resulting in high-quality workmanship.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Grocery Stocker
Tottus
03.2019 - 07.2021
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Performed inventory control, such as counting, and stocking merchandise.
Construction Worker
Equimacon Construction
12.2015 - 01.2019
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
Education
High School Diploma -
Romulo Gallegos
Venezuela07.2015
Skills
- Goal-Oriented
- Strategic Planning
- Inventory Control
- Schedule development
- Software experience
- Construction
- Power Tool Operation
- Worksite safety
- Team Collaboration
- Equipment Operation
- Truck loading
- Heavy Lifting
- Cleaning and sanitizing
- Workplace Safety
- Physical Stamina
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Island Cleaning & Housekeeping
02.2023 - Current
Rebuilder
Triton Construction Services
09.2022 - 01.2023
Grocery Stocker
Tottus
03.2019 - 07.2021
Construction Worker
Equimacon Construction
12.2015 - 01.2019
High School Diploma -
Romulo Gallegos
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