Leonardo Casarrubias
Chula Vista,California
Summary
Dynamic restaurant server with proven skills in customer service, problem-solving, and time management. Committed to maintaining high service standards and ensuring guest satisfaction in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Server
HANU Korean BBQ
Chula Vista, CA
10.2022 - Current
- Managed multiple tables to uphold high service standards in fast-paced environment.
- Attended to guest needs promptly, ensuring satisfaction throughout dining experiences.
- Responded to customer inquiries about menu items and restaurant services.
- Provided menu recommendations while addressing questions on food ingredients and preparation methods.
- Complied with safety procedures for food handling and sanitation practices.
- Assisted fellow servers during peak hours and special events to maintain efficiency.
- Checked back with guests periodically to ensure satisfaction with food and service.
Crew Member
Funky's Fries & Burgers
National City, California
03.2022 - 01.2023
- Stocked shelves with inventory items.
- Organized take-out orders for customers quickly and accurately.
- Followed all health and safety regulations when handling food.
- Monitored product freshness and rotation of stock on shelves according to company guidelines.
- Took orders from customers over the phone or in person.
- Provided excellent customer service by responding to inquiries promptly.
- Operated cash registers to process customer orders.
- Completed daily and weekly cleaning schedules according to established standards.
Park Quality
SeaWorld Parks & Resorts
San Diego, California
04.2021 - 12.2021
- Ensured compliance with health and safety regulations across all facilities.
- Conducted routine inspections to verify cleanliness and adequate supply levels.
- Maintained inventory of janitorial supplies for operational efficiency.
- Received and addressed comments and complaints to enhance member and guest satisfaction.
- Kept a log of daily tasks completed for accurate record keeping.
- Replenished bathroom supplies, including soap, paper towels, and toilet tissue.
- Performed regular checks to ensure cleaning supplies were fully stocked and ready for use.
Seasonal Worker
Party City
Chula Vista, California
10.2019 - 11.2019
- Restocked supplies for checkout area as needed.
- Communicated effectively with other staff members about customer needs.
- Assisted shoppers in locating desired items within the store.
- Assisted customers with product selection and purchase decisions.
Temporary Sales Associate
Smart And Final
Chula Vista, California
01.2019 - 05.2019
- Stocked shelves with merchandise in accordance with company standards.
- Maintained clean work environment through regular sweeping, dusting, and mopping.
- Organized attractive displays to enhance customer engagement and drive sales.
- Participated in High School Program to gain practical work experience.
Temporary Sales Associate
Hot Topic
Chula Vista, California
08.2018 - 12.2018
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Participated in High School Program to gain practical work experience.
Education
Bachelor of Science - Business Accountancy
San Diego State University
San Diego, CA06-2026
Associate of Science - Business Administration
Southwestern College
Chula Vista, CA05-2024
High School Diploma -
Castle Park High School
Chula Vista, CA06-2019
Skills
- Problem solving
- Time management
- Customer service
- Dining customer service
- Safe food handling
- Cleaning and sanitizing
- Alcohol service
- Bilingual in Spanish and English
Certification
- Food Handlers Card
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant Server
HANU Korean BBQ
10.2022 - Current
Crew Member
Funky's Fries & Burgers
03.2022 - 01.2023
Park Quality
SeaWorld Parks & Resorts
04.2021 - 12.2021
Seasonal Worker
Party City
10.2019 - 11.2019
Temporary Sales Associate
Smart And Final
01.2019 - 05.2019
Temporary Sales Associate
Hot Topic
08.2018 - 12.2018
Bachelor of Science - Business Accountancy
San Diego State University
Associate of Science - Business Administration
Southwestern College
High School Diploma -
Castle Park High School