Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Belletini

Livonia,MI

Summary

Motivated server with a extensive background in the restaurant and retail industries. Dedicated to delivering top-notch customer service and creating memories for guests in different environments. Experienced in teamwork, communication, and problem-solving in high volume, fast paced, environments. Eager to use this knowledge and expand my career to become a Flight Attendant.

Overview

5
5
years of professional experience

Work History

Restaurant Server

Ottava Via
Detroit, MI
08.2023 - Current
  • Delivered exceptional customer service in a high volume, fast-paced restaurant.
  • Collaborated with team members to create memorable dining experiences for guests.
  • Assisted in training new staff members on procedures and menu offerings in the restaurant.
  • Managed assigned tables and ensured prompt and timely food and beverage delivery.
  • Resolved customer situations and complaints calmly and effectively to ensure satisfaction.

Restaurant Server

White Dog Cafe
Philadelphia, PA
10.2022 - 05.2023
  • Ensured high quality, professional service to guests in a high volume restaurant.
  • Provided extensive knowledge of seasonally changing menus.
  • Gained knowledge of wine and spirits to provide guests with recommendations and ensure a positive dining experience.
  • Collaborated with kitchen staff and fellow servers to create a warm and welcoming environment for guests.
  • Maintained cleanliness and organization of dining and service areas to enhance customer experiences and expectations.

Retail Management Intern

Paula Hian Designs
King Of Prussia, PA
05.2021 - 08.2022
  • Assisted in daily operations, organization, and maintenance of the store.
  • Facilitated appointments and fittings between clients and the designer.
  • Assisted with the visual merchandising to attract new clients and create a welcoming and compelling environment in the store.
  • Recruited and interviewed potential new interns and employees.
  • Coordinated the other interns, assisted in training, and creation of schedules and other tasks within the store.

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Education

Bachelor of Science - Fashion Merchandising And Design

Central Michigan University
Mount Pleasant, MI
05-2025

Skills

  • Customer Service
  • Problem Solving
  • Teamwork
  • Communication
  • Management
  • Performance under pressure
  • Problem Solving
  • Time Management
  • Adaptability
  • Leadership

Timeline

Restaurant Server

Ottava Via
08.2023 - Current

Restaurant Server

White Dog Cafe
10.2022 - 05.2023

Retail Management Intern

Paula Hian Designs
05.2021 - 08.2022

Bachelor of Science - Fashion Merchandising And Design

Central Michigan University