Leonardo Clemenzi
Troy
Summary
Dedicated leader with a track record of driving team performance and implementing effective sales strategies. Known for attention to detail and flexibility, ensuring operational success and exceptional customer service.
Overview
4
4
years of professional experience
Work History
KC Front End Lead
Dick's Sporting Goods, Inc
Latham, NY
09.2025 - Current
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained new staff on operational procedures and best practices.
- Cross-trained existing employees to maximize team agility and performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored performance metrics to identify areas for improvement.
- All previously mentioned Front End Lead responsibilities.
Front End Lead
Dick's Sporting Goods, Inc
Latham, NY
07.2023 - 09.2025
- Experience in training, coaching, and scheduling teammates to meet the needs of a House of Sport teammate adequately.
- Responsible for managing a team of over 30 associates to properly meet all the requirements of the Dick's Sporting Goods Front-End Department.
- Driving and coaching the store's front-end team to improve and reach our weekly, monthly, and quarterly metric goals. by developing and implementing sales strategies.
- Responsible for collaborating with the Loss Prevention Team and local law enforcement agencies to reduce shrinkage within the store.
- Responsible for the sales credit services, NSPP warranty program, as well as collecting a substantial amount of money towards local community Sports Matters grants.
- Responsible for all aspects of cash handling procedures, including opening and closing the cash office, and flow of cash into and out of the building.
Sandwich Artist
Subway
Troy, NY
03.2022 - 02.2023
- Prepared sandwiches according to customer specifications, ensuring quality and presentation standards.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Assisted customers in selecting menu items, providing knowledgeable recommendations based on preferences.
- Operated point-of-sale system efficiently, processing transactions accurately and quickly.
Education
Associate of Science - Individual Studies
Hudson Valley Community College
Troy, NY05-2025
High School Diploma -
Troy High School
Troy06-2023
Skills
- Skilled Multitasker
- Staff management
- Sales coaching
- Problem-solving
- Attention to detail
- Customer service
- External theft prevention
- Adaptability and flexibility
Languages
Spanish
Limited Working
Timeline
KC Front End Lead
Dick's Sporting Goods, Inc
09.2025 - Current
Front End Lead
Dick's Sporting Goods, Inc
07.2023 - 09.2025
Sandwich Artist
Subway
03.2022 - 02.2023
Associate of Science - Individual Studies
Hudson Valley Community College
High School Diploma -
Troy High School