Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Leonardo Morales

Conroe

Summary

Dynamic leader with extensive experience in customer engagement and operational efficiency. Known for developing strategic initiatives and managing cross-functional teams to achieve measurable improvements in service quality and brand loyalty.

A phrase that distinguishes me and that I always tell people is: you may judge me by my methods, but never by my results. Once I learn how to do something, I will get it done, and if I don’t know how, I will use all available tools and possible paths to learn it and apply it in the smartest and most effective way.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Mobile Detailer

Kevins Mobile Detail
Conroe
12.2025 - Current
  • Operated advanced detailing equipment to restore vehicle exteriors and interiors to pristine condition.
  • Trained new staff on effective detailing techniques and customer service best practices.
  • Developed efficient workflows to enhance productivity and reduce vehicle turnaround time.
  • Maintained high standards of cleanliness and organization in workspaces and equipment handling.
  • Waxing, exterior RV cleaning, operating the steamer gun, extraction machine operation, customer service, inventory and order management, driver, accounting.

Manager Director

Smileys
Willis, TX
01.2024 - Current
  • Developed strategic initiatives to enhance customer engagement and brand loyalty.
  • Oversaw cross-functional teams to streamline operational workflows and improve efficiency.
  • Implemented performance metrics to monitor team productivity and service quality.
  • Managed budget allocations for marketing campaigns, ensuring alignment with business objectives.
  • Washing machine repair, payroll, general maintenance, staff management, inventory, customer service, cleaning.

CEO

White Grain Industries LLC
Conroe, TX
02.2020 - Current

Quality control in food product packaging, sales, contracts, production, logistics and paperwork with U.S.-Mexico Homeland Security, development of new stores, staff training, payroll, marketing.

  • Implemented performance metrics to evaluate business operations and improve productivity.
  • Established key partnerships with suppliers to optimize supply chain management and reduce costs.
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.

Front Desk Receptionist

Comfort Inn & Suites
Huntsville, TX
09.2025 - 12.2025
  • Managed check-in and check-out processes for guests, ensuring smooth operations.
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated room assignments and maintained accurate reservation records using hotel management software.
  • Assisted in training new front desk staff on operational procedures and customer interaction techniques.

Donut Fryer , Cashier

Shipley's Donuts
Conroe, TX
05.2023 - 12.2025
  • Operated donut fryers to produce high-quality products consistently.
  • Monitored oil temperature and frying times to ensure optimal product quality.
  • Maintained cleanliness and organization of workstations for safety compliance.
  • Trained new staff on frying techniques and equipment usage for efficient operations.

Handyman Helper

LM Construction
The Woodlands, TX
02.2022 - 11.2023
  • Assisted skilled tradespeople in completing repairs and maintenance tasks efficiently.
  • Operated hand and power tools to support various construction projects.
  • Maintained clean and organized workspaces for safety and productivity.
  • Followed safety protocols to minimize risks during on-site activities.
  • Collaborated with team members to complete projects within deadlines.
  • Adapted quickly to diverse tasks, enhancing overall project workflow efficiency.

Education

Bachelor in Law - Law

Tecnológico De Monterrey
08.2028

High School Diploma -

Conroe High School
Conroe
08.2025

High School Diploma - Human Resources Management

Colegio De Bachilleres
Mexico City
08.2025

Skills

  • Team work , I speak English, Spanish, and French, and I understand Portuguese and Italian
  • Fast learner and adaptable to the work environment
  • Maintain good communication and relationships with my coworkers to create a healthy work environment
  • Punctuality
  • Cleaning , cook food , I always get the job done no matter what

Certification

  • [Enterpreneurship and Small Business]
  • Supply Chain Simternship
  • Exel , Power point , Word

Interests

Politics , Economy , Field Hockey , I was in the olimpic mexican team Community , Scuba diving

Timeline

Mobile Detailer

Kevins Mobile Detail
12.2025 - Current

Front Desk Receptionist

Comfort Inn & Suites
09.2025 - 12.2025

Manager Director

Smileys
01.2024 - Current

Donut Fryer , Cashier

Shipley's Donuts
05.2023 - 12.2025

Handyman Helper

LM Construction
02.2022 - 11.2023

CEO

White Grain Industries LLC
02.2020 - Current

Bachelor in Law - Law

Tecnológico De Monterrey

High School Diploma -

Conroe High School

High School Diploma - Human Resources Management

Colegio De Bachilleres