Summary
Overview
Work History
Education
Skills
Timeline
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LEONARDO FOX

Racine

Summary

Professional in the customer service industry with expertise in creating high-quality beverages and providing exceptional customer interactions. History of maintaining clean and organized workspace while adapting to dynamic customer needs. Known for strong teamwork and ability to achieve consistent results in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Coffee Barista

Divino Gelatos Cafe
06.2022 - Current
  • Displayed strong communication skills when interacting with customers and coworkers alike.
  • Monitored quality control standards ensuring that each beverage was prepared according to company recipes.
  • Provided excellent customer service by maintaining knowledge of all products and services offered at the cafe.
  • Maintained a high level of accuracy when entering orders into the system for delivery or pickup.
  • Operated cash register to process payments from customers.
  • Maintained cleanliness of coffee bar area throughout shift, including wiping down surfaces and restocking supplies as needed.

Waiter

SapSap
06.2021 - 07.2023
  • Verified guest satisfaction with meals and responded promptly to issues.
  • Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery.
  • Successfully handled large parties or groups of diners simultaneously in a fast paced environment.
  • Assisted with menu selections, offering helpful suggestions when needed.
  • Followed all safety protocols for handling food and beverages according to health department regulations.
  • Greeted guests in a friendly and professional manner, taking orders accurately.
  • Accurately maintained cash drawer throughout shift; reconciling discrepancies as necessary.

Education

High School Diploma -

Washington Park High School
1901 12th St, Racine, WI 53403
06-2023

Skills

  • Order taking
  • Beverage preparation
  • Workplace safety
  • Drink customization

Timeline

Coffee Barista

Divino Gelatos Cafe
06.2022 - Current

Waiter

SapSap
06.2021 - 07.2023

High School Diploma -

Washington Park High School

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