Leonardo Gaytan
Summary
Retail professional with a strong focus on customer service and teamwork. Proven ability to communicate effectively while maintaining attention to detail, resulting in enhanced client satisfaction. Adaptable in learning new processes and fostering collaboration to achieve sales targets.
Overview
7
7
years of professional experience
Work History
RETAIL ASSOCIATE (MULTI-DEPARTMENT)
ROSS DRESS FOR LESS
Las Vegas
10.2024 - 05.2026
- Assisted customers with product inquiries and purchases, improving shopping experience.
- Efficiently resolved customer issues through attentive listening and prompt responses.
- Operated cash registers, processed payments, and issued refunds and credits accurately.
- Collaborated with coworkers to achieve sales goals while fostering a supportive team environment.
- Arranged merchandise displays to promote sales and recommended items based on customer needs.
- Maintained store floor cleanliness and organized displays to enhance merchandising efforts.
- Answered inquiries regarding store policies and merchandise availability.
- Demonstrated adaptability by quickly learning and implementing new processes.
ASSISTANT CAREER GUIDANCE COUNSELOR
SOUTHEAST CAREER TECHNICAL ACADEMY
Las Vegas
09.2023 - 03.2024
- Developed tailored career and education plans addressing individual student needs.
- Assisted students in exploring and selecting suitable career paths, aligning their interests with future opportunities.
- Encouraged exploration of age-appropriate, career-related opportunities to broaden horizons and increase student awareness of potential careers.
- Facilitated smooth transitions for graduating seniors through personalized decision-making support, enhancing their readiness for post-graduation choices.
LANDSCAPE APPRENTICE
I.G. LANDSCAPING LLC
Las Vegas
08.2019 - 07.2022
- Implemented irrigation systems, reducing water usage through effective techniques.
- Advanced sustainable landscaping through selection of native plants suited to local climates.
- Mastered safe usage and maintenance of power tools, hand tools, and safety equipment.
- Learned best practices from industry experts to enhance skills.
- Improved client satisfaction through timely maintenance services for residential and commercial properties.
Education
High School Diploma -
SOUTHEAST CAREER TECHNICAL ACADEMY
Las Vegas, NV05-2024
Skills
- Customer service and engagement
- Product knowledge
- Point of sale systems
- Cash handling and loss prevention
- Stocking and receiving
- Task prioritization
- Time management
- Attention to detail
- Team collaboration
- Adaptable availability
- Safety awareness
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Jehovah's Witness
Timeline
RETAIL ASSOCIATE (MULTI-DEPARTMENT)
ROSS DRESS FOR LESS
10.2024 - 05.2026
ASSISTANT CAREER GUIDANCE COUNSELOR
SOUTHEAST CAREER TECHNICAL ACADEMY
09.2023 - 03.2024
LANDSCAPE APPRENTICE
I.G. LANDSCAPING LLC
08.2019 - 07.2022
High School Diploma -
SOUTHEAST CAREER TECHNICAL ACADEMY