Leonardo Maldonado
Sanford,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Delivery Driver
Walmart.com
03.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Warehouse Worker
Amazon
06.2020 - 06.2022
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Driver
AMI (Advance Millwork, Inc.)
02.2018 - 02.2020
- Responsible for loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewed orders before and after delivery to ensure completeness and customer satisfaction
- Assisted with loading and unloading items from vehicles
- Accepted payments for delivered items
- Provided excellent customer service, answered questions, and handled complaints from clients
- Adhered to assigned routes and followed time schedules
- Abided by all transportation laws and maintained a safe driving record
- Prepared reports and other documents relating to deliveries
- Operated equipment and machines, such as cars, trucks, forklifts, etc.
Bank Manager
Banco Del Tesoro
08.2004 - 07.2017
- Managed difficult situations with customers and provided clients with information, data, and advice
- Managed the investment portfolio for clients
- Established the staffing schedule for the branch and assisted with teller recruiting and performance activities
- Ensured completion of regulatory compliance and training specific to sales and service responsibilities for myself and my associates
- Managed the business, managed the people, managed the relationships, and managed risk
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Established a training plan for the employees in charge according to the need of the institution.
Education
Bachelor of Materials and Financial Management -
Universidad Nacional Rodriguez
Skills
- Goal-oriented
- Sales Professional
- Team Player
- Customer Relations
- Communication Goaloriented
- Ability to Work Under Pressure
- Self-sufficient Decision Making
- Time Management
- Organized
- Self-motivation
- Strong Team-builder
- Conflict Resolution
- Sales
- Professional Leadership
- Cheerful Demeanor
- Adaptability
- Approachable
- Proficient and safe driver
- Bilingual in Spanish and English (learning)
- Excellent Customer Service Skills
Timeline
Delivery Driver
Walmart.com
03.2022 - Current
Warehouse Worker
Amazon
06.2020 - 06.2022
Driver
AMI (Advance Millwork, Inc.)
02.2018 - 02.2020
Bank Manager
Banco Del Tesoro
08.2004 - 07.2017
Bachelor of Materials and Financial Management -
Universidad Nacional Rodriguez