Leonardo Martins
Medford,MA
Overview
5
5
years of professional experience
Work History
Behavior Technician | Administrative Assistant
Behavioral Concepts Inc.
03.2023 - 04.2025
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Documented daily interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Managed office procedures, assisting with inventory management and office equipment operations
Manager
Urban Outfitters, Inc.
10.2022 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Store Associate
Target
08.2020 - 02.2023
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Education
Bachelor of Science - Sports Management
Framingham State University
Framingham, MA05-2025
1 Year Transfer - Business
Lesley University
Cambridge, MA01-2021
Professional Skills
- CPR Certified
- Marketing
- Effective Communication
- Critical Problem Solving
- Trilingual (English, Spanish and Portuguese)
- Proficient in Google Suite, Adobe and Microsoft office
- Self Motivated
- Adaptability and Flexibility
- Analytical Skills
- Content Creation
Summary
My name is Leonardo Martins, and I am a recent graduate of Framingham State University with a bachelor's degree in sports management and business. I am a trilingual student who is highly tech-savvy, eager to learn, and very responsible. In my past two jobs I've been able to be promoted and trusted by fellow colleagues. Being born and raised in Boston Massachusetts also known as the city of champions has been a wonderful experience as a viewer but I would love to get my hands on and be a direct stream of impact to the city of champions.
Timeline
Behavior Technician | Administrative Assistant
Behavioral Concepts Inc.
03.2023 - 04.2025
Manager
Urban Outfitters, Inc.
10.2022 - 07.2023
Store Associate
Target
08.2020 - 02.2023
Bachelor of Science - Sports Management
Framingham State University
1 Year Transfer - Business
Lesley University
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