Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Leonardo Morales

Pensacola,FL

Summary

Dynamic hospitality professional with a proven track record at Margaritas Fusion & Bar, excelling in customer service and team coordination. Enhanced guest satisfaction through effective issue resolution and staff training. As a part owner at Mamas Tacos, built a loyal clientele and negotiated contracts that reduced costs while maintaining quality.

Overview

3
3
years of professional experience

Work History

Restaurant Supervisor

Margaritas Fusion & Bar
10.2024 - Current
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.

Part Owner

Mamas Tacos
05.2022 - Current
  • Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
  • Negotiated favorable contracts with vendors and suppliers, reducing overall expenses without compromising on quality.
  • Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
  • Managed a diverse team of professionals, fostering a collaborative environment that led to increased productivity and employee satisfaction.

Education

Economics

Liberty Magnet High School
Baton Rouge
05-2020

Skills

  • Customer service
  • Team coordination
  • Hospitality
  • Staff training
  • Inventory
  • Planning

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Video Gaming
  • Artificial Intelligence (AI) and Machine Learning
  • Cooking
  • Baking
  • I enjoy cooking for friends and family gatherings
  • Food Photography
  • I like trying new recipes and food trends
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Documenting and sharing travel experiences
  • Food Tourism

Timeline

Restaurant Supervisor

Margaritas Fusion & Bar
10.2024 - Current

Part Owner

Mamas Tacos
05.2022 - Current

Economics

Liberty Magnet High School

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