Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

LEONARDO PEÑA

Penitas,TX

Summary

Earned accolades for exceptional sales achievements, ranking among top sellers in Texas at 2020 Companies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Call Center Representative

TTEC
09.2025 - 02.2026
  • Assisted customers by resolving inquiries and providing product information efficiently.
  • Managed high-volume call traffic while maintaining quality service standards.
  • Documented customer interactions accurately in CRM system for future reference.
  • Collaborated with team members to enhance service delivery and streamline processes.

Sales Associate

2020 Companies
02.2025 - 09.2025
  • Crafted comprehensive summaries detailing product offerings.
  • Demonstrated potential cost savings associated with proposed offers.
  • Delivered exceptional customer service by providing tailored offers and solutions.

Call Center Representative

Ubiquity Global Services
08.2024 - 02.2025
  • Facilitated customer interactions by addressing inquiries and resolving issues efficiently.
  • Delivered exceptional customer support through effective phone communication.

Sales Associate

O'Reilly Auto Parts
Palmview, TX, USA
02.2024 - 05.2024
  • Greeted customers warmly and offered assistance.
  • Kept work area clean, organized and free of clutter at all times.

Cashier, Cook

Whataburger
Mission, TX, USA
02.2024 - 05.2024
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Helped customers find and select products.
  • Performed cash register operations accurately according to company guidelines.

Store Vendor

Multi Mexican Products, LLC
McAllen, TX, USA
05.2023 - 02.2024
  • Conducted comprehensive inventory assessments of products to ensure accurate stock levels.
  • Ensured cleanliness of checkout area by systematically cleaning counters, shelves, and windows.
  • Executed product delivery operations to ensure timely fulfillment of customer orders.
  • Negotiated and finalized sales agreements with prominent gas stations, including Stripes and Xoom.

Education

HIGH SCHOOL DIPLOMA - undefined

La Joya High School
La Joya, TX

Skills

  • Retail Metrics and Goals
  • Positive Customer Engagement
  • Excellent people skills
  • Customer Assistance
  • Time management abilities
  • Cash Handling Accuracy
  • Inventory and Stocking

Certification

Electrician License

Personal Information

Title: PHONE SALES REPRESENTATIVE

Languages

English
Native or Bilingual

Timeline

Call Center Representative

TTEC
09.2025 - 02.2026

Sales Associate

2020 Companies
02.2025 - 09.2025

Call Center Representative

Ubiquity Global Services
08.2024 - 02.2025

Sales Associate

O'Reilly Auto Parts
02.2024 - 05.2024

Cashier, Cook

Whataburger
02.2024 - 05.2024

Store Vendor

Multi Mexican Products, LLC
05.2023 - 02.2024

HIGH SCHOOL DIPLOMA - undefined

La Joya High School
LEONARDO PEÑA