Summary
Overview
Work History
Education
Skills
Timeline
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Baylie Graham

Baylie Graham

Hutchinson,KS

Summary

Strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Call Center Representative

Answerlink
Hutchinson, KS
01.2023 - Current
  • Met customer call guidelines for service levels, handle time and productivity.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Promptly responded to inquiries and requests from prospective customers.
  • Compiled status and performance reports for team leaders to address company strengths and weaknesses.
  • Do calls for disaster and appointments all over U.S.

Pharmaceutical Assistant

Pfizer
McPherson, KS
06.2022 - 12.2022
  • Made and packed medicine.
  • Signed documents.
  • Worked long hours.

Sales Associate

Buckle
Hutchinson, KS
03.2020 - 06.2022
  • Contributed to team objectives in fast-paced environment.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Recorded accurate and efficient records in customer database.
  • Presented professional image consistent with company's brand values.
  • Developed, maintained and utilized diverse client base.

Loan Officer

Loanmax
Hutchinson, KS
01.2019 - 02.2020
  • Maintained strict confidentiality of bank records and client information.
  • Utilized risk management strategies to attain high loan approval rates.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Monitored pipelines to track and log status of loans.
  • Processed loan applications and monitored progress from start to finish.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.

Education

High School Diploma -

Fairfield High School,Langdon KS
Langdon,KS
05.2016

Skills

  • Creative Solutions
  • Operational Efficiency
  • Customer Communication
  • Conflict Mediation Abilities
  • Problem-Solving Skills
  • Online Chat
  • Call Volume and Quality Metrics
  • Cash Handling
  • Call Transfers
  • Verbal and Written Communication
  • Cash Register Operations
  • Data Gathering

Timeline

Call Center Representative

Answerlink
01.2023 - Current

Pharmaceutical Assistant

Pfizer
06.2022 - 12.2022

Sales Associate

Buckle
03.2020 - 06.2022

Loan Officer

Loanmax
01.2019 - 02.2020

High School Diploma -

Fairfield High School,Langdon KS
Baylie Graham