Leonardo Serna Jr
Summary
Resourceful Package Handler able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx:Ground
09.2023 - 12.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated equipment while observing standard safety procedures.
Shoe Sales Associate
Dicks Sporing Goods
10.2021 - 12.2021
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Measured customers' feet using Brannock device to determine proper shoe size.
- Assembled promotional displays to increase brand awareness and attract customers.
- Studied customer buying trends, demands and preferences to determine fast-selling items.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Education
High School Diploma -
Glenbard East
Lombard, IL05.2023
Skills
- Shipping Documentation
- Tugger Operation
- Truck Loading and Unloading
- Truck Loading
- Freight Handling
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
FedEx:Ground
09.2023 - 12.2023
Shoe Sales Associate
Dicks Sporing Goods
10.2021 - 12.2021
High School Diploma -
Glenbard East
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