Leonardo A. Cittadino
West Chester
Summary
Adaptable professional with extensive experience in restaurant management and repair coordination. Known for effective communication and strong problem-solving skills, ready to leverage expertise to enhance customer satisfaction and operational excellence.
Overview
28
28
years of professional experience
Work History
Restaurant Bar Owner
Ta'Dino LLC
West Chester
12.2013 - Current
- Established supplier relationships to ensure quality sourcing of ingredients and products.
- Oversaw inventory management to maintain optimal stock levels and minimize waste.
- Developed marketing strategies that promoted events and enhanced customer engagement.
- Trained new employees on restaurant policies and procedures.
- Developed relationships with vendors, distributors, and local businesses.
- Oversaw food preparation, guest interaction, and quality control to ensure exceptional customer relations.
Repair Coordinator
Pump Pros, Inc.
Mason
05.1998 - 07.2020
- Coordinated repair schedules for equipment maintenance and service requests.
- Coordinated with technicians to achieve timely repair completions, ensuring client satisfaction.
- Coordinated with technicians to ensure timely completion of all repair jobs.
- Communicated with clients to understand repair needs and expectations.
- Handled customer inquiries and complaints regarding repair services to enhance client experience.
- Produced cost estimates for repair jobs.
- Built strong partnerships with dispatchers, management, and colleagues through effective communication.
- Reviewed invoices and purchase orders related to repairs and maintenance services.
- Used computer maintenance program to produce repair orders and charge out parts.
Education
High School Diploma -
Moeller High School
Cincinnati, OH06-1989
Skills
- Inventory management
- Supplier relationships
- Promotional campaigns
- Quality control
- Customer relationship management
- Team leadership
- Staff development
- Problem solving
Timeline
Restaurant Bar Owner
Ta'Dino LLC
12.2013 - Current
Repair Coordinator
Pump Pros, Inc.
05.1998 - 07.2020
High School Diploma -
Moeller High School