Leondria Smith
Conyers,GA
Summary
Experienced in hospitality and food service, with a strong focus on guest relations and maintaining high standards of cleanliness. Successfully greeted and assisted customers, ensuring a friendly atmosphere while addressing their needs. Proven skills in food safety and handling, alongside experience in managing complaints to improve service quality. Background includes time management and operational support within manufacturing and warehouse settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer host
Walmart
Covington, US
12.2024 - Current
- Greeted and welcomed customers upon arrival, providing a warm and friendly atmosphere
- Maintained a clean and organized lobby area, creating a positive first impression for guests
- Resolved customer complaints or concerns promptly and professionally, striving to exceed their expectations
Traffic Control Flagger
ER Snell
Lithonia, Georgia
11.2023 - 12.2024
- Monitored the flow of vehicles to ensure safe passage for pedestrians crossing streets or intersections.
- Alerted nearby residents of upcoming work activities through door-to-door canvassing efforts.
- Conducted daily inspections on equipment used in traffic control operations.
- Maintained a high level of visibility by wearing reflective clothing at all times while on duty.
Caregiver
An Angel's Hands LLC
Covington, US
06.2021 - 10.2023
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Driver
UberEATS, DoorDash
Covington, US
05.2021 - 06.2023
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Grocery Store Cashier
Wayfield Foods
Decatur, US
01.2021 - 05.2022
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Resolved customer inquiries and complaints requiring management-level escalation.
Warehouse Worker
General Mills
Covington
01.2018 - 12.2020
- Maintained accurate inventory records using computerized tracking systems.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Ensured safety protocols were followed at all times while operating machinery.
- Labeled boxes, crates, and other containers accurately.
- Assembled cardboard boxes according to customer specifications.
Education
High school diploma -
Newton County High School
Covington, GA05.2019
Skills
- Marketing
- Expert
- Hospitality
- Packaging
- Food service
- Pricing
- Cleaning
- Food handling
- Experience with children
- Time management
- Commercial cleaning
- Manufacturing
- Windows
- Warehouse Distribution Experience
- Food safety
- Food industry
- Restaurant experience
- Manufacturing facility
- Warehouse Experience
- Cleaning Languages
- Negotiation
- Guest services
- Customer service
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer host
Walmart
12.2024 - Current
Traffic Control Flagger
ER Snell
11.2023 - 12.2024
Caregiver
An Angel's Hands LLC
06.2021 - 10.2023
Driver
UberEATS, DoorDash
05.2021 - 06.2023
Grocery Store Cashier
Wayfield Foods
01.2021 - 05.2022
Warehouse Worker
General Mills
01.2018 - 12.2020
High school diploma -
Newton County High School