Barbara Zappacosta
Bensalem,PA
Summary
Dynamic retail professional with extensive experience at Walmart and Rite Aid Pharmacy, excelling in customer engagement and inventory management. Proven track record of enhancing customer experiences and training teams to deliver exceptional service. Adept at maintaining store operations and ensuring a welcoming environment for shoppers.
Overview
30
30
years of professional experience
Work History
Customer Host
Walmart
08.2021 - Current
- Provided courteous and friendly service to customers during checkout.
- Engaged customers by answering questions and offering assistance with products.
- Ensured a positive customer experience by resolving issues and providing efficient service.
Assistant Store Manager
Rite Aide Pharmacy
10.2002 - 08.2021
- Oversaw store operations, ensuring compliance with company policies.
- Trained team members on customer service best practices to enhance the customer experience.
Store Manager
Dollar Land
10.1995 - 05.2002
- Managed store operations, including inventory management and customer service.
- Maintained store appearance and ensured cleanliness for a positive shopping environment.
Education
Normal
Upper Darby
Upper Darby, PA06.1965
Skills
- Customer engagement
- Inventory management
- Checkout service
Timeline
Customer Host
Walmart
08.2021 - Current
Assistant Store Manager
Rite Aide Pharmacy
10.2002 - 08.2021
Store Manager
Dollar Land
10.1995 - 05.2002
Normal
Upper Darby