JUAN BAUTISTA MAGRINI
Miami,Florida
Summary
Highly motivated professional with a robust background in security and customer service, notably as a Security Supervisor. Excelled in risk mitigation, asset protection, and fostering teamwork. Demonstrated strong interpersonal skills and a commitment to excellence, significantly enhancing safety and customer satisfaction. Proven ability in leadership and operational efficiency, ensuring seamless security operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Host
Walmart
05.2024 - 08.2024
- Assisted other team members with their job duties when necessary
- Followed established policies and procedures when dealing with customers
- Greeted customers in a friendly and professional manner, while providing excellent customer service
- Maintained up-to-date knowledge of company products and services to answer questions accurately
Security Supervisor
Allied Universal
09.2019 - 09.2023
- Supervised a team of Security Officers in their daily duties
- Monitored and maintained security systems, including alarms, CCTV cameras, access control systems and other related equipment
- Maintained accurate records of all security-related incidents and activities
- Conducted regular inspections of premises to identify any potential security risks or weaknesses in policies, procedures and physical security measures
- Identified and reported security threats, unsafe conditions or hazards, and other emergency situations
- Monitored and maintained scheduled security checks to optimize safety
Events and Productions Manager
Leonardo Producciones C.A.
01.2010 - 08.2017
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Helped oversee the daily operations of the store, managing staff and inventory
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Communicated with clients to address questions, concerns, and needs and provide quality customer service
- Provided guidance and support to junior staff members during challenging situations
- Liaised between managers and employees, communicating concerns and expectations to appropriate parties
Education
TECHNICIAN - ELECTROTECNIA
Universidad del Uruguay
SECURITY CERTIFIED -
SECURITY SCHOOL
06.2019
Skills
- Risk mitigation
- Incident reporting
- Maintaining confidentiality
- Safety monitoring
- Asset protection
- Customer directing
- Strong interpersonal skills
- Loss prevention support
- Teamwork and collaboration
- Problem-solving
- Adaptability and flexibility
- Customer satisfaction
Certification
Security License, D 1920012
Personal Information
- Nationality: Uruguayan
- Permanent Resident Status
Contacts
- Virginia Gonzales, 7869258497
- Jose Gabriel Benitez, 3055088209
- Jose Vargas, 7863931117
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Customer Host
Walmart
05.2024 - 08.2024
Security Supervisor
Allied Universal
09.2019 - 09.2023
Events and Productions Manager
Leonardo Producciones C.A.
01.2010 - 08.2017
TECHNICIAN - ELECTROTECNIA
Universidad del Uruguay
SECURITY CERTIFIED -
SECURITY SCHOOL
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