Blaine Wendtland
Baraboo
Summary
Dynamic professional with a proven track record at Grandma Hammans Specialty Foods Inc, excelling in team leadership and operational efficiency. Leveraged strong analytical thinking and exceptional communication skills to drive year-over-year business growth, enhance customer satisfaction, and implement process improvements. Business boasted over 8,000 retail accounts at time of sale of business.
Since then I took the opportunity to take care of my aging parents and work less demanding jobs, that I could keep up on their needs. Upon their deaths I took a Driver Delivery job that along with my Current job as a Walmart host. I feel enough time has passed for me to get "back in the game" as a high value asset to the right organization.
My experiences and talents are literally too many to reasonably mention here. I am sure within a brief conversation you will be able to tell how qualified I am to lead or be a part of any winning team.
Overview
28
28
years of professional experience
Work History
Customer Host
Walmant
Wisconsin Dells, WI
01.2026 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining store cleanliness and organization to enhance shopping experience.
- Guided customers through product selection, ensuring satisfaction with purchases.
- Collaborated with team members to streamline processes and improve operational efficiency.
Delivery Driver
Holiday Wholesale
Wisconsin Dells, WI
11.2021 - 07.2025
- Ensured timely delivery of goods, maintaining high customer satisfaction through punctuality
- Operated delivery vehicles safely, adhering to traffic regulations and company policies
- Conducted pre-trip vehicle inspections to guarantee safety and operational readiness
- Managed delivery schedules effectively, optimizing routes for efficiency and reliability
Appointment Scheduler
Mad City Windows
Madison, WI
01.2017 - 03.2021
- Scheduled appointments efficiently, optimizing team resources and client availability.
- Managed calendar systems, ensuring accurate tracking of all appointments and follow-ups.
- Implemented process improvements that streamlined scheduling workflows, reducing appointment delays.
- Top performer setting sales and efficiency records in face to face, trade show and telemarketing.
General Manager- Owner
Grandma Hammans Specialty Foods Inc
Phoenix, AZ
01.1999 - 08.2015
- Directed operational strategies to enhance product quality and customer satisfaction.
- Implemented cost control measures, optimizing budget allocations across departments.
- Streamlined supply chain processes, improving delivery efficiency and reducing lead times.
- Mentored department managers, fostering leadership development and team cohesion.
- Analyzed market trends to inform product innovation and diversification initiatives.
- Established performance metrics to evaluate team productivity and operational effectiveness.
- Collaborated with cross-functional teams to launch new products aligned with consumer preferences.
- Cultivated relationships with suppliers, ensuring reliable sourcing of high-quality ingredients.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Education
Landscape Design/ Turf Management
FVTC
Appleton, WIMarketing Education
UW Stout
Menomonie, WIHistory Education
UW Oshkosh
Skills
- Patience and tolerance
- Cleanliness and hygiene
- Safety awareness
- Maintaining confidentiality
- Data entry proficiency
- Incident reporting
- Alarm management
- Safety monitoring
- Cashier experience
- Risk mitigation
- Asset protection
- Cross-selling and upselling
- First aid and CPR
- Strong interpersonal skills
- Customer directing
- Language proficiency
- Loss prevention support
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Decision-making
- Customer engagement
- Relationship building
- Team building
- Sales presentations
- Analytical thinking
- Conflict resolution
- Sales process
Timeline
Customer Host
Walmant
01.2026 - Current
Delivery Driver
Holiday Wholesale
11.2021 - 07.2025
Appointment Scheduler
Mad City Windows
01.2017 - 03.2021
General Manager- Owner
Grandma Hammans Specialty Foods Inc
01.1999 - 08.2015
Landscape Design/ Turf Management
FVTC
Marketing Education
UW Stout
History Education
UW Oshkosh